Error uploading theme to wordpress

tfurmato
17 Posts
tfurmato posted this 03 January 2017

When I create a theme on my Mac desktop Themler, and then upload it to Wordpress I get this error message:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

The zip file that exports from the desktop program is so small it's got to be empty.

When I create a theme on my Mac desktop Themler, and then upload it to Wordpress I get this error message: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature The zip file that exports from the desktop program is so small it's got to be empty.
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3 Comments
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anthonyweare
3 Posts
anthonyweare posted this 03 January 2017

After looking around a little bit, the first place I would start if looking at the zip archive to ensure it's not empty. It's also possible that if you are running with a web host they may have lowered the maximum upload size too small to be able to install it through the uploader. If this is the case then you want to upload the extracted zip folder to your themes folder manually.

Another reason this error may occur with some plugins/themes is that you've run out of disk space on your hosting service. If this is the case you may need to contact your hosting service.

After looking around a little bit, the first place I would start if looking at the zip archive to ensure it's not empty. It's also possible that if you are running with a web host they may have lowered the maximum upload size too small to be able to install it through the uploader. If this is the case then you want to upload the extracted zip folder to your themes folder manually. Another reason this error may occur with some plugins/themes is that you've run out of disk space on your hosting service. If this is the case you may need to contact your hosting service.
tfurmato
17 Posts
tfurmato posted this 03 January 2017

This is the zip file that is exported.

This is the zip file that is exported.
Support Team
Support Team posted this 06 January 2017

Hello,
I'm sorry for delay in response.
The attached ZIP file is broken.
Please make sure that you're working with the latest Themler Desktop , the download link is available at http://themler.com/download

If it does not help please follow the article and create the log file http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode
Important: Export of theme should be one of steps!

Regards,
Aileen

Hello, I'm sorry for delay in response. The attached ZIP file is broken. Please make sure that you're working with the latest Themler Desktop , the download link is available at http://themler.com/download If it does not help please follow the article and create the log file http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode Important: Export of theme should be one of steps! Regards, Aileen
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