How to remove themler desktop version?

Seppe
87 Posts
Seppe posted this 12 January 2017

Good evening

I downloaded the latest version of themler to re-install the programm.

Tryout 1: configuration screen - remove software -> no luck

Tryout 2: I started the downloaded file -> I receive the message: "port 12080 is used by another proces. please ensure port is free and restart installation". I tried with the taskmanager to see which program is using this port, but without luck. I tried the app "proces explorer" from the windows techsite, but it says there is no port 12080 in use. so -> no luck

Tryout 3: I tried to remove the software manually from c:\ProgramData & C:\ProgramFiles. Now I get the message that I can't remove the files because one of them is opened in another proces... -> so no luck

What the hell is wrong with this program.
It won't work because I always get a dark grey screen, but I can't remove it either......

It gets frustrating......

Good evening I downloaded the latest version of themler to re-install the programm. Tryout 1: configuration screen - remove software -> no luck Tryout 2: I started the downloaded file -> I receive the message: "port 12080 is used by another proces. please ensure port is free and restart installation". I tried with the taskmanager to see which program is using this port, but without luck. I tried the app "proces explorer" from the windows techsite, but it says there is no port 12080 in use. so -> no luck Tryout 3: I tried to remove the software manually from c:\ProgramData & C:\ProgramFiles. Now I get the message that I can't remove the files because one of them is opened in another proces... -> so no luck What the hell is wrong with this program. It won't work because I always get a dark grey screen, but I can't remove it either...... It gets frustrating......
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Support Team
Support Team posted this 13 January 2017

Hello Seppe,
1.to uninstall Themler open the Start >> Control Panel >> Programs and Features. Select Themler and select Uninstall option.
In case you get any problem with it please let us know/

2.regarding the port message.
You may try installing this version that doesn't require using port 12080:
http://downloads.themler.com/old/Themler.1.0.93.a5d83.exe
After installing please update to the latest Themler version.

Please keep us posted about the progress.

regards,
Aileen

Hello Seppe, 1.to uninstall Themler open the Start >> Control Panel >> Programs and Features. Select Themler and select Uninstall option. In case you get any problem with it please let us know/ 2.regarding the port message. You may try installing this version that doesn't require using port 12080: http://downloads.themler.com/old/Themler.1.0.93.a5d83.exe After installing please update to the latest Themler version. Please keep us posted about the progress. regards, Aileen
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