Help Themler ist not working

ClaudiaK
76 Posts
ClaudiaK posted this 18 January 2017

Hi there,

sorry for disturbing.

The case:
I tried to install the themler theme on wordpress. It won´t work. So I extractet the zip and by using fileziall put it via ftp in wp-content/themes now i got this message, (see attached file)

I didn´t change the name, I tried to change the name, every time the same message.

can you help me?

thanks a lot

claudia

Hi there, sorry for disturbing. The case: I tried to install the themler theme on wordpress. It won´t work. So I extractet the zip and by using fileziall put it via ftp in wp-content/themes now i got this message, (see attached file) I didn´t change the name, I tried to change the name, every time the same message. can you help me? thanks a lot claudia
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Support Team
Support Team posted this 18 January 2017

Hi,

What was the issue installing the theme in the regular way? Is there an error message?

Sincerely,
Hella

Hi, What was the issue installing the theme in the regular way? Is there an error message? Sincerely, Hella
ClaudiaK
76 Posts
ClaudiaK posted this 18 January 2017

yes every time. it says it cant copy several files. It´s 1&1 hostet. Every Time I got problems there..

yes every time. it says it cant copy several files. It´s 1&1 hostet. Every Time I got problems there..
Support Team
Support Team posted this 18 January 2017

Hello,

A similar error may happen in case there is some confustion in theme name/path. Please make sure you put the theme folder directly into the /path_to_wordpress/wp-content/themes/ folder without any additional subfolders. Also please make sure the theme name on server matches the name given to the theme on export.

Sincerely,
Nettie,
BillionDigital Team

Hello, A similar error may happen in case there is some confustion in theme name/path. Please make sure you put the theme folder directly into the `/path_to_wordpress/wp-content/themes/` folder without any additional subfolders. Also please make sure the theme name on server matches the name given to the theme on export. Sincerely, Nettie, BillionDigital Team
ClaudiaK
76 Posts
ClaudiaK posted this 18 January 2017

I got it..

thank you so much..

hugs

claudia

I got it.. thank you so much.. hugs claudia
Support Team
Support Team posted this 18 January 2017

Claudia, you are welcome!

Sincerely,
Nettie,
BillionDigital Team

Claudia, you are welcome! Sincerely, Nettie, BillionDigital Team
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