Onclick problems again in v.355

oliver.sartor
26 Posts
oliver.sartor posted this 21 April 2017

Hello Support,

I have this problem again. When I make a horizontal menĂ¼ you have to click two times on this menu to open the link.
This problem does also exist when create a link on a picture. There I must also click twice on this picture
But only on ipad and Iphone! Other devices for example Windows- or Android-Devices haven't got this problems!
There I can open a link with onle click!
Why I have to click two times on the menu or the link? Is there a problem with the onklick function with apple devices in the version 355?

Best Regards

Oliver Sartor

Hello Support, I have this problem again. When I make a horizontal menü you have to click two times on this menu to open the link. This problem does also exist when create a link on a picture. There I must also click twice on this picture But only on ipad and Iphone! Other devices for example Windows- or Android-Devices haven't got this problems! There I can open a link with onle click! Why I have to click two times on the menu or the link? Is there a problem with the onklick function with apple devices in the version 355? Best Regards Oliver Sartor
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4 Comments
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Support Team
Support Team posted this 24 April 2017

Hi,

Could you please provide a link to the page that demonstrates the issue.
Does the issue happen with mobile or desktop version of the menu?

Thank you,
Olivia

Hi, Could you please provide a link to the page that demonstrates the issue. Does the issue happen with mobile or desktop version of the menu? Thank you, Olivia
oliver.sartor
26 Posts
oliver.sartor posted this 24 April 2017

Hello,

this problem can be seen in both menus!
Here ist the Link:
http://www.bormann.itstone.de/

Best regards
Oliver Sartor

Hello, this problem can be seen in both menus! Here ist the Link: http://www.bormann.itstone.de/ Best regards Oliver Sartor
oliver.sartor
26 Posts
oliver.sartor posted this 25 April 2017

Hello,

do have any new informations for me?

Regards

Oliver Sartor

Hello, do have any new informations for me? Regards Oliver Sartor
Support Team
Support Team posted this 26 April 2017

Hello Oliver,
We have checked your site on iPhone and menu links open by 1 click. The issue may be related to browser cache, please try to clear it and let us know the results.

Regards,
Aileen

Hello Oliver, We have checked your site on iPhone and menu links open by 1 click. The issue may be related to browser cache, please try to clear it and let us know the results. Regards, Aileen
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