Sorry, error occurred. Your project will be restored.

andersontaveira
2 Posts
andersontaveira posted this 02 May 2017

After updating themler's wordpress to 4.7.4, the system has been presenting this error and does not open anymore.

Sorry, error occurred. Your project will be restored.

After updating themler's wordpress to 4.7.4, the system has been presenting this error and does not open anymore. Sorry, error occurred. Your project will be restored.
Vote to pay developers attention to this features or issue.
4 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 02 May 2017

Hi,

Please try the following suggestions:
http://answers.themler.com/articles/65488/troubleshooting-read-first

Let us know if that helps.

Sincerely,
Hella

Hi, Please try the following suggestions: http://answers.themler.com/articles/65488/troubleshooting-read-first Let us know if that helps. Sincerely, Hella
andersontaveira
2 Posts
andersontaveira posted this 03 May 2017

Hi,

The options Joomla, Wordpress and others work normally, WooCommerce only donĀ“t work.
Could you remote access my computer to check?

Best regards,
Anderson

Hi, The options Joomla, Wordpress and others work normally, WooCommerce only don´t work. Could you remote access my computer to check? Best regards, Anderson
Support Team
Support Team posted this 03 May 2017

Hello Anderson,

Did you update wooCommerce right in Themler for Windows?
Please follow the steps below:
1. Backup all theme folders somewhere on your computer. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress or C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\woocommerce
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for wooCommerce and create a theme.
Then you may zip and import the existing theme in Themler via File >> Import ZIP.
Please let us know the result.

Please note that it is not recommended to update Wordpress or wooCommerce version with the desktop Themler installation, however you may use the latest version later when you install the theme on your server.

Sincerely,
Nettie,
BillionDigital Team

Hello Anderson, Did you update wooCommerce right in Themler for Windows? Please follow the steps below: 1. Backup all theme folders somewhere on your computer. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress` or `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\woocommerce` 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for wooCommerce and create a theme. Then you may zip and import the existing theme in Themler via File >> Import ZIP. Please let us know the result. Please note that it is not recommended to update Wordpress or wooCommerce version with the desktop Themler installation, however you may use the latest version later when you install the theme on your server. Sincerely, Nettie, BillionDigital Team
Webnoesys IT Solutions LLP
167 Posts
Webnoesys IT Solutions LLP posted this 4 weeks ago

Dear Anderson,

Same problem with my projects too, any solutions for the same. ?

https://answers.themler.io/questions/148411/themler-project-not-opening-after-renamed?page=1

Regards
Suffian Ahmed

Dear Anderson, Same problem with my projects too, any solutions for the same. ? https://answers.themler.io/questions/148411/themler-project-not-opening-after-renamed?page=1 Regards Suffian Ahmed
You must log in or register to leave comments