Internal Server Error

p-roehl
5 Posts
p-roehl posted this 08 June 2017

Hello,

When trying to get a new annual license for billion photos I received this answer:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact us and inform of the time the error occurred, and anything you might have done that may have caused the error.

Hello, When trying to get a new annual license for billion photos I received this answer: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact us and inform of the time the error occurred, and anything you might have done that may have caused the error.
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3 Comments
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Support Team
Support Team posted this 08 June 2017

Hi,

Sorry for the problem. I'll let you know as soon as it is fixed.

Sincerely,
Hella

Hi, Sorry for the problem. I'll let you know as soon as it is fixed. Sincerely, Hella
p-roehl
5 Posts
p-roehl posted this 09 June 2017

Hello Hella,

How long does it take until the solution? Is this so complicated?

Sincerely,
Peter

Hello Hella, How long does it take until the solution? Is this so complicated? Sincerely, Peter
Support Team
Support Team posted this 09 June 2017

Hi Peter,

I'm terribly sorry for the delay in response.
I believe that the problem was already solved yesterday.
Please let us know if you have any further questions.

Thanks,
Ivan

Hi Peter, I'm terribly sorry for the delay in response. I believe that the problem was already solved yesterday. Please let us know if you have any further questions. Thanks, Ivan
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