IMPORT THEME PROBLEM

WALLOON
45 Posts
WALLOON posted this 15 June 2017

When we try to import this theme on the customer site we receive this error :)

THEMLER-IMPORT-1.jpg

Do you have an idea how to fix ?
Regards.

Remy

PS: I join the zip of the theme too...

When we try to import this theme on the customer site we receive this error :) !THEMLER-IMPORT-1.jpg! Do you have an idea how to fix ? Regards. Remy PS: I join the zip of the theme too...
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3 Comments
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Support Team
Support Team posted this 16 June 2017

Hi,

I have installed the theme with no problems on my test site. Please contact your hosting administrator, the issue may be in some other site files. Note that the file is really big, so may be some upload size limits.

Sincerely,
Hella

Hi, I have installed the theme with no problems on my test site. Please contact your hosting administrator, the issue may be in some other site files. Note that the file is really big, so may be some upload size limits. Sincerely, Hella
WALLOON
45 Posts
WALLOON posted this 16 June 2017

You are rigth !
We check an upgrade Prestashop and now it is working :)
Tx a lot!

You are rigth ! We check an upgrade Prestashop and now it is working :) Tx a lot!
Support Team
Support Team posted this 16 June 2017

You are welcome. Feel free to contact us in any other occasion.

Sincerely,
Hella

You are welcome. Feel free to contact us in any other occasion. Sincerely, Hella
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