Latest update destroys all templates

dan.emil
3 Posts
dan.emil posted this 19 June 2017

Hello, recent update destroys all my templates (tried only with joomla for now).
I have tried uninstalling, with old templates, without old templates, everything....
Even with new theme i get a pop-up with: ADD CONTENT | REPLACE IMPORTED CONTENT | CANCEL and no matter what i chose, when it opens i get a page with 404 Article not found and even if i try to select HOME template i keep getting this bloody thing with 404.

Hello, recent update destroys all my templates (tried only with joomla for now). I have tried uninstalling, with old templates, without old templates, everything.... Even with new theme i get a pop-up with: ADD CONTENT | REPLACE IMPORTED CONTENT | CANCEL and no matter what i chose, when it opens i get a page with 404 Article not found and even if i try to select HOME template i keep getting this bloody thing with 404.
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5 Comments
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Support Team
Support Team posted this 20 June 2017

Hi,

The Home template returns 404 page if the source of the joomla front page is not valid. Please check this under the joomla menus. The issue with home item source may happen after importing content. There was such problem but we already fixed it a long time ago.

Please keep us posted about the progress.

Thank you,
Olivia

Hi, The Home template returns 404 page if the source of the joomla front page is not valid. Please check this under the joomla menus. The issue with home item source may happen after importing content. There was such problem but we already fixed it a long time ago. Please keep us posted about the progress. Thank you, Olivia
claudia.zantopp
10 Posts
claudia.zantopp posted this 12 July 2017

I have the same problem, can't open any of my templates anymore in Themler, all of them post 404 - Article not found. I can open the subpages but all of the home pages seem to be gone! How can I fix this??? What do you mean "Check this under the joomla menus"? I'm still in Themler, nothing installed in Joomla yet.

Thanks,
Claudia

I have the same problem, can't open any of my templates anymore in Themler, all of them post 404 - Article not found. I can open the subpages but all of the home pages seem to be gone! How can I fix this??? What do you mean "Check this under the joomla menus"? I'm still in Themler, nothing installed in Joomla yet. Thanks, Claudia
Support Team
Support Team posted this 13 July 2017

claudia.zantopp,

What do you mean "Check this under the joomla menus"?

It meas that you need to check the source of the default page in Joomla admin panel >> Menus >> find menu with default item and check what source it uses. This is default joomla functionality.
This issue may happen after installing theme with content.

Themler desktop uses joomla installation. It cannot work without CMS. So, there is real joomla installation behind Themler. You can open it on the top toolbar(in the right corner).

Thank you,
Olivia

claudia.zantopp, > What do you mean "Check this under the joomla menus"? It meas that you need to check the source of the default page in Joomla admin panel >> Menus >> find menu with default item and check what source it uses. This is default joomla functionality. This issue may happen after installing theme with content. Themler desktop uses joomla installation. It cannot work without CMS. So, there is real joomla installation behind Themler. You can open it on the top toolbar(in the right corner). Thank you, Olivia
dan.emil
3 Posts
dan.emil posted this 03 August 2017

Any news? It is still happening the same!

Any news? It is still happening the same!
Support Team
Support Team posted this 04 August 2017

Hi,

Have you followed the suggestions posted above? About the page source that should be set correctly inside Joomla admin panel. If that does not help, create a private topic and provide an access to the site back end.

Sincerely,
Hella

Hi, Have you followed the suggestions posted above? About the page source that should be set correctly inside Joomla admin panel. If that does not help, create a private topic and provide an access to the site back end. Sincerely, Hella
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