Server error

lukas13
13 Posts
lukas13 posted this 2 weeks ago

Nice day, from Friday on any template does not work button "Suggest" homepage - header - footer "

After a click, a server error appears - see the image. I like to use this feature and it's a big problem for me.

It does not blaze in firefox or chromium

Please correct and adequately extend the subscription.

1502003972411screensave.png

Nice day, from Friday on any template does not work button "Suggest" homepage - header - footer " After a click, a server error appears - see the image. I like to use this feature and it's a big problem for me. It does not blaze in firefox or chromium Please correct and adequately extend the subscription. !1502003972411screensave.png!
Vote to pay developers attention to this features or issue.
11 Comments
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lukas13
13 Posts
lukas13 posted this 2 weeks ago

39/5000
Additions - these are wordpress templates

39/5000 Additions - these are wordpress templates
Support Team
Support Team posted this 2 weeks ago

Hello,

There is a temporary issue on server and it will be fixed soon. Sorry for temporary inconvenience.

Sincerely,
Nettie,
BillionDigital Team

Hello, There is a temporary issue on server and it will be fixed soon. Sorry for temporary inconvenience. Sincerely, Nettie, BillionDigital Team
lukas13
13 Posts
lukas13 posted this 2 weeks ago

Have a nice day,

The problem still persists

1502106723531screensave--1-.png

Have a nice day, The problem still persists !1502106723531screensave--1-.png!
Support Team
Support Team posted this 2 weeks ago

Hello,

Yes, sorry for the confusion - it was another reported issue that is fixed, but Suggest will be fixed soon.

Sincerely,
Nettie,
BillionDigital Team

Hello, Yes, sorry for the confusion - it was another reported issue that is fixed, but Suggest will be fixed soon. Sincerely, Nettie, BillionDigital Team
Support Team
Support Team posted this 2 weeks ago

Hi,

Our developers reported that they fixed the reported issue.
Please try again and let us know the result.

Thank you,
Olivia

Hi, Our developers reported that they fixed the reported issue. Please try again and let us know the result. Thank you, Olivia
lukas13
13 Posts
lukas13 posted this 2 weeks ago

Have a nice day,

The problem still persists.

error4.png

Have a nice day, The problem still persists.!error4.png!
Support Team
Support Team posted this 2 weeks ago

Hi Jirman,

Could you please let us know on what specific action do you get this error so we can reproduce it on our end.

Thanks,
Ivan

Hi Jirman, Could you please let us know on what specific action do you get this error so we can reproduce it on our end. Thanks, Ivan
lukas13
13 Posts
lukas13 posted this 2 weeks ago

Have a nice day,

Whenever I click the button, see the picture below

error5.png

Have a nice day, Whenever I click the button, see the picture below !error5.png!
Support Team
Support Team posted this 2 weeks ago

Hello,

Please try to clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
and clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
Let us know if the issue is still present.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please try to clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache and clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache Let us know if the issue is still present. Sincerely, Nettie, BillionDigital Team
lukas13
13 Posts
lukas13 posted this 2 weeks ago

Good day, it's okay

Good day, it's okay
Support Team
Support Team posted this 2 weeks ago

Hello,

Thanks for letting us know. Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Hello, Thanks for letting us know. Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
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