wordpress Import zip cant find content.json

Print and Web Designs
2 Posts
Print and Web Designs posted this 14 August 2017

I'm trying to import a zip file - my whole development is now complete on demo site, and I exported it to zip, but now my import is giving this error
Error occured: (status 200)
Can't find content.json in zip archive

I have tried multiple ways of exporting - only exporting without content works - but then I don't have my content!!

please help -

I'm trying to import a zip file - my whole development is now complete on demo site, and I exported it to zip, but now my import is giving this error Error occured: (status 200) Can't find content.json in zip archive I have tried multiple ways of exporting - only exporting without content works - but then I don't have my content!! please help -
Vote to pay developers attention to this features or issue.
8 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 14 August 2017

Hi,

When exporting on the dev site, please try to switch off all the plug-ins and then attach that theme here so we could try it on our end.

Sincerely,
Hella

Hi, When exporting on the dev site, please try to switch off all the plug-ins and then attach that theme here so we could try it on our end. Sincerely, Hella
Print and Web Designs
2 Posts
Print and Web Designs posted this 23 August 2017

Hi Hella,

this is quite urgent! The client wants this live and I tried switching off plugins - file is attached. Pls help :____

Hi Hella, this is quite urgent! The client wants this live and I tried switching off plugins - file is attached. Pls help :____
Support Team
Support Team posted this 24 August 2017

Hello,

I could successfully import the attach theme with content. I have re-exported it with content, please try to install the attached package.

Sincerely,
Nettie,
BillionDigital Team

Hello, I could successfully import the attach theme with content. I have re-exported it with content, please try to install the attached package. Sincerely, Nettie, BillionDigital Team
corrado.ferracci
3 Posts
corrado.ferracci posted this 5 days ago

Hello,
I have the same problem: please help me!!!!!
Which is the solution?
I will attach my file so you can see the problem.
There are no activated plugins: I saw, in the zip file, that does not exist the "Content" folder.
Thank you

Hello, I have the same problem: please help me!!!!! Which is the solution? I will attach my file so you can see the problem. There are no activated plugins: I saw, in the zip file, that does not exist the "Content" folder. Thank you
Support Team
Support Team posted this 5 days ago

Hello Corrado,

I have imported your theme and re-exported it, please find .zip file attached and try to isntall it.

Sincerely,
Nettie,
BillionDigital Team

Hello Corrado, I have imported your theme and re-exported it, please find .zip file attached and try to isntall it. Sincerely, Nettie, BillionDigital Team
corrado.ferracci
3 Posts
corrado.ferracci posted this 5 days ago

Hi Nettie,
I have still problems!!
I send you a screenshot of my theme and the zip file I have with the "Export" feature: as you can see there are missing parts in the zip file!!!
Futhermore, I have still errors in importing theme: it mixes with the old one I had before installing this.
Please help me: I am going crazy!!!!!!

Hi Nettie, I have still problems!! I send you a screenshot of my theme and the zip file I have with the "Export" feature: as you can see there are missing parts in the zip file!!! Futhermore, I have still errors in importing theme: it mixes with the old one I had before installing this. Please help me: I am going crazy!!!!!!
corrado.ferracci
3 Posts
corrado.ferracci posted this 5 days ago

Hello Someone,
I am still blocked: my I know how to export successfully my theme in zip format to the site in which it shall work?
When I eport I lose images, sections and I don't know what else!
Is Themler really rubbish? I bought it for 120 Euros!!!

Hello Someone, I am still blocked: my I know how to export successfully my theme in zip format to the site in which it shall work? When I eport I lose images, sections and I don't know what else! Is Themler really rubbish? I bought it for 120 Euros!!!
Support Team
Support Team posted this 2 days ago

Hi,

It looks that you exported theme without content.
Please open the original theme in Themler. Everything inside green area is the CMS content (WP posts and pages), not the theme elements. If you want to export theme with content simply select "Include content" option while exporting and then impost content on the new WP installation. This option exports posts, pages, images and menus.

Thank you,
Olivia

Hi, It looks that you exported theme without content. Please open the original theme in Themler. Everything inside green area is the CMS content (WP posts and pages), not the theme elements. If you want to export theme with content simply select "Include content" option while exporting and then impost content on the new WP installation. This option exports posts, pages, images and menus. Thank you, Olivia
You must log in or register to leave comments