403 forbidden in all my templates

DianaD
6 Posts
DianaD posted this 23 August 2017

Dear Support,
I´m trying to load a module from themler but not it permit me work and appear message "403 forbidden" .

I tried it with other web pages that I have, but now all the pages mark the same error. I can not modify any module of my pages.

2017-08-23.png

Please see image attached.

Thank you in advance for support.

2017-08-22.png
2017-08-23.png

Dear Support, I´m trying to load a module from themler but not it permit me work and appear message "403 forbidden" . I tried it with other web pages that I have, but now all the pages mark the same error. I can not modify any module of my pages. !2017-08-23.png! Please see image attached. Thank you in advance for support.!2017-08-22.png!!2017-08-23.png!
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11 Comments
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Support Team
Support Team posted this 23 August 2017

Hello,

We have answered in your private topic.

Sincerely,
Nettie,
BillionDigital Team

Hello, We have answered in your private topic. Sincerely, Nettie, BillionDigital Team
osangoqui
4 Posts
osangoqui posted this 27 June 2018

I have the same problem,

After updating joomla to the latest version 3.8.10 in different hosting and different home sites I can no longer upload images through themler.

The same error, 403, but only when trying to change or upload an image from themler, the site loads well.

I need support hurry.

Thanks.

I have the same problem, After updating joomla to the latest version 3.8.10 in different hosting and different home sites I can no longer upload images through themler. The same error, 403, but only when trying to change or upload an image from themler, the site loads well. I need support hurry. Thanks.

Last edited 27 June 2018 by osangoqui

Support Team
Support Team posted this 28 June 2018

Hello,

We have answered you in your other topic for the same issue.

Sincerely,
Nettie,
BilllionDigital Team

Hello, We have answered you in your other topic for the same issue. Sincerely, Nettie, BilllionDigital Team
jmoises
6 Posts
jmoises posted this 29 August 2018

Hello i have the exactly same problem, how can i fix this+?

Hello i have the exactly same problem, how can i fix this+?
Support Team
Support Team posted this 29 August 2018

Hi Jorge,

Please create a new private support ticket and provide us with more details concerning your issue.
We'll try to help you then.

Thanks,
Ivan

Hi Jorge, Please create a new private support ticket and provide us with more details concerning your issue. We'll try to help you then. Thanks, Ivan
MercurioWeb WebStudio
18 Posts
MercurioWeb WebStudio posted this 18 September 2019

Hi, I have a similar problem (see attach file)

Hi, I have a similar problem (see attach file)

Last edited 18 September 2019 by MercurioWeb WebStudio

Support Team
Support Team posted this 5 weeks ago

Hello,

Have you got this issue only when uploading images or also in other cases? Have you please tried to temporarily disable third-party plugins and components and clearing AppCache and browser cache then?

Sincerely,
Nettie

Hello, Have you got this issue only when uploading images or also in other cases? Have you please tried to temporarily disable third-party plugins and components and clearing AppCache and browser cache then? Sincerely, Nettie
d.pasko
5 Posts
d.pasko posted this 2 weeks ago

Hi, I have a similar problem (see attach file)

Hi, I have a similar problem (see attach file)
Support Team
Support Team posted this 2 weeks ago

Hello,

Most probably the issue is related to some third-party plugin or component. Have you tried to disable them?

Sincerely,
Nettie

Hello, Most probably the issue is related to some third-party plugin or component. Have you tried to disable them? Sincerely, Nettie
d.pasko
5 Posts
d.pasko posted this 2 weeks ago

Hello,

Most probably the issue is related to some third-party plugin or component. Have you tried to disable them?

Sincerely,
Nettie

Until now everything worked correctly. I didn't install any new plugins or components.
I was only trying to use SSL encryption.

> Hello, > > Most probably the issue is related to some third-party plugin or component. Have you tried to disable them? > > Sincerely, > Nettie Until now everything worked correctly. I didn't install any new plugins or components. I was only trying to use SSL encryption.
Support Team
Support Team posted this 1 weeks ago

Hello,

In this connection, an error may occur in the following cases:

  1. If admin panel domain is http://site.com/admin and front end domain is http://shop.site.com/
    The admin panel and website front-end domains should match.

  2. If the admin panel and website have different connection encryption, for example:
    https://site.com/admin
    http://site.com/

In particula, please check this setting in Wordpress: Settings >> General >> WordPress Address (URL) and Site Address (URL) should match.

Sincerely,
Nettie

Hello, In this connection, an error may occur in the following cases: 1. If admin panel domain is http://site.com/admin and front end domain is http://shop.site.com/ The admin panel and website front-end domains should match. 2. If the admin panel and website have different connection encryption, for example: https://site.com/admin http://site.com/ In particula, please check this setting in Wordpress: Settings >> General >> WordPress Address (URL) and Site Address (URL) should match. Sincerely, Nettie
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