404 - Article not found problem in desktop version 418

migrgic
15 Posts
migrgic posted this 16 September 2017

Hi,
I have a Themler v.418 and today first time I have a problem in every Joomla template with 404 - Article not found page opened.

Hi, I have a Themler v.418 and today first time I have a problem in every Joomla template with 404 - Article not found page opened.
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8 Comments
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Support Team
Support Team posted this 16 September 2017

Hi,

Could you please try to rename the following folder into joomla-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_XXXXXXXXXX\joomla

The numbers instead of XXXXXXXXXX can be seen in the browser address bar when you make Live Preview in Themler or in Theme Management screen at the bottom.
This should help.

Sincerely,
Nettie,
BillionDigital Team

Hi, Could you please try to rename the following folder into **joomla-old** and try to run Themler once again: C:\ProgramData\Themler\hd_data\themler_XXXXXXXXXX\joomla The numbers instead of XXXXXXXXXX can be seen in the browser address bar when you make Live Preview in Themler or in Theme Management screen at the bottom. This should help. Sincerely, Nettie, BillionDigital Team
stov
2 Posts
stov posted this 17 October 2017

Hi,

ich habe das gleiche Problem.
Ich kann keine Templates mehr öffnen. Es erscheint immer der Fehler "404 - Article not found.

Allerdings habe ich keinen Ordner "hd_data/themler_..." in meinem Programm-Ordner.
s. Screenshot

Ich habe Themler schon mehrfach deinstalliert und neu installiert. Es hat nicht geholfen.


Google-Translator:
Hi,

I have the same problem.
I can not open templates anymore. The error "404 - Article not found.

However, I have no folder "hd_data / themler _..." in my program folder.
Look at the screenshot.

I have Themler already several times uninstalled and reinstalled. It did not help.

Hi, ich habe das gleiche Problem. Ich kann keine Templates mehr öffnen. Es erscheint immer der Fehler "404 - Article not found. Allerdings habe ich keinen Ordner "hd_data/themler_..." in meinem Programm-Ordner. s. Screenshot Ich habe Themler schon mehrfach deinstalliert und neu installiert. Es hat nicht geholfen. _____________________________________ Google-Translator: Hi, I have the same problem. I can not open templates anymore. The error "404 - Article not found. However, I have no folder "hd_data / themler _..." in my program folder. Look at the screenshot. I have Themler already several times uninstalled and reinstalled. It did not help.
Support Team
Support Team posted this 17 October 2017

stov,

Judging by your screenshot, you look in the Program Files folder instead of ProgramData. Please note that it can be hidden folder. The exact path for you should be C:\ProgramData\Themler\hd_data\themler_1600832178\joomla
Then please try the way suggested aove and let us know the result.

Sincerely,
Nettie,
BillionDigital Team

**stov**, Judging by your screenshot, you look in the Program Files folder instead of ProgramData. Please note that it can be hidden folder. The exact path for you should be `C:\ProgramData\Themler\hd_data\themler_1600832178\joomla` Then please try the way suggested aove and let us know the result. Sincerely, Nettie, BillionDigital Team
DaveOzric
718 Posts
DaveOzric posted this 17 October 2017

Are you sure you have the Joomla install configured right? Login to the local install and check to make sure the homepage is published correctly with the Themler template, etc.

This happened to me and it was because the Joomla page was not working, nothing to do with Themler. Not sure if Themler caused it during the upgrade or not though.

Are you sure you have the Joomla install configured right? Login to the local install and check to make sure the homepage is published correctly with the Themler template, etc. This happened to me and it was because the Joomla page was not working, nothing to do with Themler. Not sure if Themler caused it during the upgrade or not though.
hardcpz
11 Posts
hardcpz posted this 22 April 2018

Hello,

I had the same 404 issue and since renaming the joomla folder, Themler reinstalled joomla and functionality is fine, but I have lost all of my templates created so far. I tried copying them from the joomla-old installation but they do not appear back in Themler. Could you please let me know if there is a way around it?

Hello, I had the same 404 issue and since renaming the joomla folder, Themler reinstalled joomla and functionality is fine, but I have lost all of my templates created so far. I tried copying them from the joomla-old installation but they do not appear back in Themler. Could you please let me know if there is a way around it?
Support Team
Support Team posted this 5 weeks ago

Hello,

Could you please try to zip-compress each theme and import Zip in Themler?

Sincerely,
Nettie,
BillionDigital Team

Hello, Could you please try to zip-compress each theme and import Zip in Themler? Sincerely, Nettie, BillionDigital Team
hardcpz
11 Posts
hardcpz posted this 5 weeks ago

Compressing and importing did the trick, thank you very much!:)

Compressing and importing did the trick, thank you very much!:)
Support Team
Support Team posted this 5 weeks ago

hardcpz,

You are welcome! Thank for letting us know.

Sincerely,
Nettie,
BillionDigital Team

**hardcpz**, You are welcome! Thank for letting us know. Sincerely, Nettie, BillionDigital Team
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