Subscription

david249
3 Posts
david249 posted this 05 October 2017

I just upgraded my account and it hit my credit card but I did not get a confirmation email and my account does not show it on the web site.

I just upgraded my account and it hit my credit card but I did not get a confirmation email and my account does not show it on the web site.
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designer17
1 Posts
designer17 posted this 05 October 2017

I just upgraded to the Pro version.
Apparently PayPro Global have to PHONE me to verify my order??
And, they have created an account with THEM, for me, after the purchase.
I am not too happy with this method - no other purchase online has requested this.
Also, on searching google, one chap was not only asked to be available for a verification phone call, but had (according to him) to send them a copy of his drivers licence. Under normal circumstances, this would be considered a scam for identity theft, or gathering info to onsell to marketers.

Anyone else had this experience?
Anything to worry about?

TIA

I just upgraded to the Pro version. Apparently PayPro Global have to PHONE me to verify my order?? And, they have created an account with THEM, for me, after the purchase. I am not too happy with this method - no other purchase online has requested this. Also, on searching google, one chap was not only asked to be available for a verification phone call, but had (according to him) to send them a copy of his drivers licence. Under normal circumstances, this would be considered a scam for identity theft, or gathering info to onsell to marketers. Anyone else had this experience? Anything to worry about? TIA
Support Team
Support Team posted this 06 October 2017

Hi,

@david249
I see the subscription applied to your account.

@designer17
Unfortunately we do not control the payment process, you can contact the PayPro Global directly to confirm the legitimacy of their actions.

Sincerely,
Hella

Hi, @david249 I see the subscription applied to your account. @designer17 Unfortunately we do not control the payment process, you can contact the PayPro Global directly to confirm the legitimacy of their actions. Sincerely, Hella
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