2 quick questions

sergey18
4 Posts
sergey18 posted this 26 October 2017

Hi, i just noticed that my small photos -
Small Photos, 1 Year Active 8 Mar 2017 8 Mar 2018 0 / 30

Have an end date. Does that mean that after 8 Mar 2018 i wont be able do download any? And where do i download them at all? I wasted 8 months with no using that function at all.

Also does after that date my ability to get themplates from http://templates.themler.com/Themes/Index - here also end?
Or i can download them for free for my entire life?

Hi, i just noticed that my small photos - Small Photos, 1 Year Active 8 Mar 2017 8 Mar 2018 0 / 30 Have an end date. Does that mean that after 8 Mar 2018 i wont be able do download any? And where do i download them at all? I wasted 8 months with no using that function at all. Also does after that date my ability to get themplates from http://templates.themler.com/Themes/Index - here also end? Or i can download them for free for my entire life?
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sergey18
4 Posts
sergey18 posted this 26 October 2017

what are Artx Project Subscription ? i see i have 10 per day - but what are they? where i get them?

same goes for 30 per day Small Photos - where i get them?

what are Artx Project Subscription ? i see i have 10 per day - but what are they? where i get them? same goes for 30 per day Small Photos - where i get them?
Support Team
Support Team posted this 27 October 2017

Hi,

Does that mean that after 8 Mar 2018 i wont be able do download any?

Yes, after 8 Mar 2018 you will not be able to download photos.

And where do i download them at all?

The photos can be downloaded here http://billionphotos.com/ or directly in Themler. This library is linked to Themler (Image from Clipart).

Also does after that date my ability to get themplates from http://templates.themler.com/Themes/Index - here also end?

No, you will be able to download theme ad well as use Themler without updates.

what are Artx Project Subscription ?

The ARTX files are Artisteer projects. This subscription allows to download these projects.

Thank you,
Olivia

Hi, > Does that mean that after 8 Mar 2018 i wont be able do download any? Yes, after 8 Mar 2018 you will not be able to download photos. > And where do i download them at all? The photos can be downloaded here http://billionphotos.com/ or directly in Themler. This library is linked to Themler (Image from Clipart). > Also does after that date my ability to get themplates from http://templates.themler.com/Themes/Index - here also end? No, you will be able to download theme ad well as use Themler without updates. > what are Artx Project Subscription ? The ARTX files are [Artisteer][1] projects. This subscription allows to download these projects. Thank you, Olivia [1]: http://www.artisteer.com/
sergey18
4 Posts
sergey18 posted this 4 weeks ago

Hi, you told me that i will "be able to download theme ad well as use Themler without updates."
but now i login and try to download this theme - http://templates.themler.com/Themes/Detail/1622983/Auto-Expert?selectedCms=ARTX&statisticsID=131183038&containsInPage=False and it became payd ?

havent you said to me that i can use that http://templates.themler.com forever?

Hi, you told me that i will "be able to download theme ad well as use Themler without updates." but now i login and try to download this theme - http://templates.themler.com/Themes/Detail/1622983/Auto-Expert?selectedCms=ARTX&statisticsID=131183038&containsInPage=False and it became payd ? havent you said to me that i can use that http://templates.themler.com forever?
Support Team
Support Team posted this 4 weeks ago

Hi,

I mean that you can save and export theme from Themler and download free Themler themes with expired Themler subscription. But the subscription to photos and subscription to paid Artisteer themes have time limitation. Please check your Profile >> Subscriptions.

Thank you,
Olivia

Hi, I mean that you can save and export theme from Themler and download free Themler themes with expired Themler subscription. But the subscription to photos and subscription to *paid* Artisteer themes have time limitation. Please check your Profile >> Subscriptions. Thank you, Olivia
sergey18
4 Posts
sergey18 posted this 4 weeks ago

And you are telling me that now, after that times run out and i almost didnt use it. Good job.
I asked about "Artx Project " and you answer was more like "yes you can" , then "no" .

Honestly im dissapointed.

And you are telling me that now, after that times run out and i almost didnt use it. Good job. I asked about "Artx Project " and you answer was more like "yes you can" , then "no" . Honestly im dissapointed.
Support Team
Support Team posted this 4 weeks ago

Hi,

We are sorry for the confusion. But we cannot do anything with the fact that you haven't used your subscription abilities while it was active.

Sincerely,
Hella

Hi, We are sorry for the confusion. But we cannot do anything with the fact that you haven't used your subscription abilities while it was active. Sincerely, Hella
lynnmonk
14 Posts
lynnmonk posted this 4 weeks ago

I don't think the documentation on this is sufficient. I used up all my quota just playing around trying to learn the program, and now when I try to add a section it is blank and I've only had the thing for 4 months. :( I didn't even download stuff that is that useful to me as I haven't managed to build a complete template yet as I'm still learning how it works. I downloaded a lot of stuff multiple times as well because I didn't know where to find the one's I'd already downloaded.

And what are all these multiple pages about? Everytime I make a slight adjustment to a page it creates another new page in my wordpress page list. There are about 200 copies of the same page!

I don't think the documentation on this is sufficient. I used up all my quota just playing around trying to learn the program, and now when I try to add a section it is blank and I've only had the thing for 4 months. :( I didn't even download stuff that is that useful to me as I haven't managed to build a complete template yet as I'm still learning how it works. I downloaded a lot of stuff multiple times as well because I didn't know where to find the one's I'd already downloaded. And what are all these multiple pages about? Everytime I make a slight adjustment to a page it creates another new page in my wordpress page list. There are about 200 copies of the same page!
Support Team
Support Team posted this 3 weeks ago

Hi,

As for the page duplication in WP. You export the theme, then upload to WP and it makes the new copy of the page? Probably you choose to import the content and not the replace imported content option that should remove the copy of the previously imported content.

Sincerely,
Hella

Hi, As for the page duplication in WP. You export the theme, then upload to WP and it makes the new copy of the page? Probably you choose to import the content and not the replace imported content option that should remove the copy of the previously imported content. Sincerely, Hella
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