UPAGE

Wolfgang Träger
6 Posts
Wolfgang Träger posted this 06 November 2017

Hello,

I can not register with Themler's e-mail.

My e-mail address is themler@wolfgang-traeger.de.

Who can help me?

Greetings Wolfgang

Hello, I can not register with Themler's e-mail. My e-mail address is themler@wolfgang-traeger.de. Who can help me? Greetings Wolfgang
Vote to pay developers attention to this features or issue.
12 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 07 November 2017

Hello,

What exactly are you trying to do? At the moment I see that there are active subscriptions under your current account, with the mentioned email, the latest as of 15-Apr-17 - it should be still active. As soon as it expires, you will be able to upgrade with discount.

Sincerely,
Nettie,
BillionDigital Team

Hello, What exactly are you trying to do? At the moment I see that there are active subscriptions under your current account, with the mentioned email, the latest as of 15-Apr-17 - it should be still active. As soon as it expires, you will be able to upgrade with discount. Sincerely, Nettie, BillionDigital Team
Wolfgang Träger
6 Posts
Wolfgang Träger posted this 10 November 2017

this is my problem

this is my problem
thfischbach
30 Posts
thfischbach posted this 12 November 2017

Die Themler Registrierung funktioniert bei Upage nicht. Du musst dich dort neu registrieren.

Die Themler Registrierung funktioniert bei Upage nicht. Du musst dich dort neu registrieren.
Wolfgang Träger
6 Posts
Wolfgang Träger posted this 12 November 2017

Hallo, ich möchte mich ja registrieren, aber es keine Mail-Adresse mit Sonderzeichen angenommen.

Hallo, ich möchte mich ja registrieren, aber es keine Mail-Adresse mit Sonderzeichen angenommen.
Wolfgang Träger
6 Posts
Wolfgang Träger posted this 12 November 2017

Auch wenn ich bei den Rabatten meine Mail-Adresse von Themler angebe kommt ungültige Mail-Adresse.

Auch wenn ich bei den Rabatten meine Mail-Adresse von Themler angebe kommt ungültige Mail-Adresse.
thfischbach
30 Posts
thfischbach posted this 13 November 2017

Guten Morgen,
das Problem scheint wohl deine Mail-Adresse zu sein. Das ist allerdings eine Sache, die wirklich nur der Support lösen kann.

Schönen Tag noch.

:)

Guten Morgen, das Problem scheint wohl deine Mail-Adresse zu sein. Das ist allerdings eine Sache, die wirklich nur der Support lösen kann. Schönen Tag noch. :)
Support Team
Support Team posted this 13 November 2017

Hello Wolfgang,

We are sorry for the issue, it looks to be related to the hyphen used in the email. Our developers will fix it as soon as possible and I will let you know.

Sincerely,
Nettie,
BillionDigital Team

Hello Wolfgang, We are sorry for the issue, it looks to be related to the hyphen used in the email. Our developers will fix it as soon as possible and I will let you know. Sincerely, Nettie, BillionDigital Team
Support Team
Support Team posted this 13 November 2017

Hello,

The issue is fixed, please try to register now.

Sincerely,
Nettie,
BillionDigital Team

Hello, The issue is fixed, please try to register now. Sincerely, Nettie, BillionDigital Team
rene-meyer
16 Posts
rene-meyer posted this 10 March 2018

Hello can we revisit the topic? My email address does not work either. and without the themler discount it is currently not worth upage me.
Greetings from Germany

Hello can we revisit the topic? My email address does not work either. and without the themler discount it is currently not worth upage me. Greetings from Germany
Wolfgang Träger
6 Posts
Wolfgang Träger posted this 11 March 2018

Ok, hier noch einmal mein Problem;

Ok, hier noch einmal mein Problem;
rene-meyer
16 Posts
rene-meyer posted this 11 March 2018

Hallo Wolfgang,

ich denke der Bindestrich in unserer Email ist das Problem.
Ich kann mich mit der Email sogar registrieren, aber nicht den Rabatt ziehen.

Gruß René

Hallo Wolfgang, ich denke der Bindestrich in unserer Email ist das Problem. Ich kann mich mit der Email sogar registrieren, aber nicht den Rabatt ziehen. Gruß René
Support Team
Support Team posted this 13 March 2018

Hi,

Sorry for the issue. Our developers have fixed the problem.

Sincerely,
Hella

Hi, Sorry for the issue. Our developers have fixed the problem. Sincerely, Hella
You must log in or register to leave comments