Firefox 57 & scroll

Lenglemetz
48 Posts
Lenglemetz posted this 4 weeks ago

Hello,

I just updated to firefox 57, and I see that the scroll is very fast on a site. I do not care about google chrome.

The scroll wheel function does not change that! How to fix that?

Regards

Hello, I just updated to firefox 57, and I see that the scroll is very fast on a site. I do not care about google chrome. The scroll wheel function does not change that! How to fix that? Regards
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Support Team
Support Team posted this 4 weeks ago

Hi,

I've tested page Smooth Wheel and Smooth Scrolling effects in FF 57 and both work ok.
Could you please provide a link to the problem website?

Thank you,
Olivia

Hi, I've tested page Smooth Wheel and Smooth Scrolling effects in FF 57 and both work ok. Could you please provide a link to the problem website? Thank you, Olivia
Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hello Olivia,

I forgot a detail, this this product all the time on FF version Mac OS. The option "Smooth Wheel and Smooth Scrolling effects " is inefficient. The scroll is too fast under this system.

Regards

Hello Olivia, I forgot a detail, this this product all the time on FF version **Mac OS**. The option "Smooth Wheel and Smooth Scrolling effects " is inefficient. The scroll is too fast under this system. Regards
Support Team
Support Team posted this 3 weeks ago

Hi,

There is no "Smooth Wheel and Smooth Scrolling effects " option in Themler. There is "Smooth Wheel" option under the Themler Settings which creates smooth scroll of all page and "Smooth scrolling" extension which should be assigned to the control with links and it creates affect of smooth scrolling to the anchor on the page. These are two different effects which work differently.
What exactly option is not working on your side?
Could you please open website in browser and open browser Console (F12 on Windows, not sure about Mac). If there is error message please provide it here.

Thank you,
Olivia

Hi, There is no "Smooth Wheel and Smooth Scrolling effects " option in Themler. There is **"Smooth Wheel"** option under the Themler Settings which creates smooth scroll of all page and **"Smooth scrolling"** extension which should be assigned to the control with links and it creates affect of smooth scrolling to the anchor on the page. These are two different effects which work differently. What exactly option is not working on your side? Could you please open website in browser and open browser Console (F12 on Windows, not sure about Mac). If there is error message please provide it here. Thank you, Olivia
Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hi,

Actually I'm talking about the option "Smooth Wheel", the problem is simple, when I activate it, it works well under windows and linux, but under mac os the scrolling is much too fast.

On mac when we find the scroll of the mouse or the touchpad, the site almost reaches the bottom of the page too quickly, while under windows and linux I do not have this problem.

I hope you understand the problem :-) , navigation under mac os (it seems that under mac os, the instruction is not taken into account or simply ignored)

Regards

Hi, Actually I'm talking about the option "Smooth Wheel", the problem is simple, when I activate it, it works well under windows and linux, but under mac os the scrolling is much too fast. On mac when we find the scroll of the mouse or the touchpad, the site almost reaches the bottom of the page too quickly, while under windows and linux I do not have this problem. I hope you understand the problem :-) , navigation under mac os (it seems that under mac os, the instruction is not taken into account or simply ignored) Regards
Support Team
Support Team posted this 3 weeks ago

Hi,

There are two possible reasons:

  • the usage of smoothscroll.js library used by Themler can be blocked in FF for Mac just like it is in latest Chrome
  • or there is js error message related to third-party plugins. In second case I suggest that you disable all nonstandard plugins for testing.
    In first case I suggest that you open browser console in Inspector (F12 on Windows, not sure about Mac) and check the console records.

Thank you,
Olivia

Hi, There are two possible reasons: - the usage of smoothscroll.js library used by Themler can be blocked in FF for Mac just like it is in latest Chrome - or there is js error message related to third-party plugins. In second case I suggest that you disable all nonstandard plugins for testing. In first case I suggest that you open browser console in Inspector (F12 on Windows, not sure about Mac) and check the console records. Thank you, Olivia
Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hello,

it always does, here is an example of a site in development : https://adept-consulting.corentine.be/

Regards

Hello, it always does, here is an example of a site in development : https://adept-consulting.corentine.be/ Regards
Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hi,

See attached file,

Regards,

Hi, See attached file, Regards,
Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hi,

with update 422 it's worse than before! now is everywhere (include chrome now)... there seems to be some magnet towards the header and the footer... it scrolls directly to the header or footer

I restored the project to version 418 ...

See video > https://youtu.be/6RoXF55xgXY

Theme Adept1 = Themler 422 > magnet scroll
Theme AdeptConsulting = Themler 418 > fluid scroll

For theme 422, i'm just update of 418, no change option

Regards,

Hi, with update 422 it's worse than before! now is everywhere (include chrome now)... there seems to be some magnet towards the header and the footer... it scrolls directly to the header or footer *I restored the project to version 418 ...* See video > https://youtu.be/6RoXF55xgXY Theme Adept1 = Themler 422 > magnet scroll Theme AdeptConsulting = Themler 418 > fluid scroll For theme 422, i'm just update of 418, no change option Regards,

Last edited 3 weeks ago by Lenglemetz

wpexpertinbd
82 Posts
wpexpertinbd posted this 3 weeks ago

I already test your site https://adept-consulting.corentine.be/ using Chrome: Version 62.0.3202.94 & Firefox: 57.0 (64-bit) on Windows & both are working fine. However I can see an warning under Chrome developer console:

[Intervention] Registering mousewheel event as passive due to smoothscroll.js usage....................

May be your problem with only Mac.

I already test your site https://adept-consulting.corentine.be/ using Chrome: Version 62.0.3202.94 & Firefox: 57.0 (64-bit) on Windows & both are working fine. However I can see an warning under Chrome developer console: [Intervention] Registering mousewheel event as passive due to smoothscroll.js usage.................... May be your problem with only Mac.
Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

I already test your site https://adept-consulting.corentine.be/ using Chrome: Version 62.0.3202.94 & Firefox: 57.0 (64-bit) on Windows & both are working fine. However I can see an warning under Chrome developer console:

[Intervention] Registering mousewheel event as passive due to smoothscroll.js usage....................

May be your problem with only Mac.

Hi wpexpertinbd,

exactly the 418 version presents a problem only on mac, but the 422 version of themler presents even more problem but not only on mac ... as the video shows it

currently version 418 is running ;-)

Regards

> I already test your site https://adept-consulting.corentine.be/ using Chrome: Version 62.0.3202.94 & Firefox: 57.0 (64-bit) on Windows & both are working fine. However I can see an warning under Chrome developer console: > > [Intervention] Registering mousewheel event as passive due to smoothscroll.js usage.................... > > May be your problem with only Mac. Hi wpexpertinbd, exactly the 418 version presents a problem only on mac, but the 422 version of themler presents even more problem but not only on mac ... as the video shows it *currently version 418 is running ;-)* Regards

Last edited 3 weeks ago by Lenglemetz

Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hi :-) ,

Ok for scroll test, (chrome version!)

fast or slow

https://adept-consulting.corentine.be/> V418
https://d.corentine.be/> V422

The sites are identical. With the mouse, scroll to the middle of the page, at once, in version 418 no problem except MAC, in 422 problem everywhere.

Video on my PC> https://youtu.be/sAFn-sKoKUU

Regards,

Hi :-) , Ok for scroll test, (chrome version!) fast or slow https://adept-consulting.corentine.be/> V418 https://d.corentine.be/> V422 The sites are identical. With the mouse, scroll to the middle of the page, at once, in version 418 no problem except MAC, in 422 problem everywhere. Video on my PC> https://youtu.be/sAFn-sKoKUU Regards,

Last edited 3 weeks ago by Lenglemetz

Lenglemetz
48 Posts
Lenglemetz posted this 3 weeks ago

Hi,

I fix the problem with this plugin: https://wordpress.org/plugins/mousewheel-smooth-scroll/

There is for me a problem of scroll in themler!

Hi, I fix the problem with this plugin: https://wordpress.org/plugins/mousewheel-smooth-scroll/ There is for me a problem of scroll in themler! [1]: http://I%20fix%20the%20problem%20with%20this%20plugin:%20https://en.wordpress.org/plugins/mousewheel-smooth-scroll/

Last edited 3 weeks ago by Lenglemetz

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