"Sign in" from a Wordpress-Website

mail268
2 Posts
mail268 posted this 14 December 2017

Hello,

i canĀ“t Sign in from a Wordpress-Website to save, puplish, or receive any Updates.
Password and mail are correct, but nothing happens.

Till a few weeks it worked.
Any solutions for this Problem?

Hello, i can´t Sign in **from a Wordpress-Website** to save, puplish, or receive any Updates. Password and mail are correct, but nothing happens. Till a few weeks it worked. Any solutions for this Problem?
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4 Comments
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Support Team
Support Team posted this 14 December 2017

Hi,

Is there any error message? Also you can sign in to this support system but those credentials do not work when you sign in in Themler editor from your site?

Sincerely,
Hella

Hi, Is there any error message? Also you can sign in to this support system but those credentials do not work when you sign in in Themler editor from your site? Sincerely, Hella
mail268
2 Posts
mail268 posted this 14 December 2017

No error Message.
The sign in to the Support-System at the Themler-Website or Themler-Desktop-Version works.

No error Message. The sign in to the Support-System at the Themler-Website or Themler-Desktop-Version works.
Support Team
Support Team posted this 14 December 2017

Hello,

  1. Please try to Clear cache:
    http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
  2. Clear AppCache. Use Chrome browser for this:
    http://answers.themler.com/articles/14063/how-to-clear-appcache
    Also please try to sign in with another browser - Chrome/Firefox.

Let us know if the issue is still present.

Sincerely,
Nettie,
BillionDigital Team

Hello, 1. Please try to Clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache 2. Clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache Also please try to sign in with another browser - Chrome/Firefox. Let us know if the issue is still present. Sincerely, Nettie, BillionDigital Team
f.keckes
6 Posts
f.keckes posted this 2 weeks ago

Hello, I have the same problem with wordpress 5.2.3.
The login page dont have any error message.
I have clear all cache, but it is same, nothing happens.
Please help with this issue!

Franto

Hello, I have the same problem with wordpress 5.2.3. The login page dont have any error message. I have clear all cache, but it is same, nothing happens. Please help with this issue! Franto
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