error message when importing a theme

ssharma
20 Posts
ssharma posted this 08 January 2018

Hi

I have updated my computer and when I try to import a theme that was made with themler (wordpress) into my new pc, it is not loaded back in themler. I get an error message as attached file

I need to bring this file to themler to work. please help
thanks
subodh

Hi I have updated my computer and when I try to import a theme that was made with themler (wordpress) into my new pc, it is not loaded back in themler. I get an error message as attached file I need to bring this file to themler to work. please help thanks subodh
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8 Comments
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Support Team
Support Team posted this 09 January 2018

Hello,

Looks like it is a theme for another CMS. Have you exported it previously with Themler?

Sincerely,
Nettie,
BillionDigital Team

Hello, Looks like it is a theme for another CMS. Have you exported it previously with Themler? Sincerely, Nettie, BillionDigital Team
ssharma
20 Posts
ssharma posted this 10 January 2018

Hi, it is made and exported through themler only !

Hi, it is made and exported through themler only !
Support Team
Support Team posted this 11 January 2018

Hi,

Please attach the problem .zip file to the ticket.

Sincerely,
Hella

Hi, Please attach the problem .zip file to the ticket. Sincerely, Hella
ssharma
20 Posts
ssharma posted this 10 April 2018

Hi

I am late on responding this. but here is my zip file attached and I still get same messages

Hi I am late on responding this. but here is my zip file attached and I still get same messages
ssharma
20 Posts
ssharma posted this 10 April 2018

Hi just to continue the same error, attached is the error message and the file i tried to import today.

Hi just to continue the same error, attached is the error message and the file i tried to import today.
Support Team
Support Team posted this 11 April 2018

Hi,

As I see, your theme was exported without the editor included. You cannot import inside Themler the theme that was exported without the editor.

Sincerely,
Hella

Hi, As I see, your theme was exported without the editor included. You cannot import inside Themler the theme that was exported without the editor. Sincerely, Hella
ssharma
20 Posts
ssharma posted this 11 April 2018

Hi Hella

Thanks! never thought of that! issue resolved.

Hi Hella Thanks! never thought of that! issue resolved.
Support Team
Support Team posted this 11 April 2018

You are welcome. Feel free to contact us in any other occasion.

Sincerely,
Hella

You are welcome. Feel free to contact us in any other occasion. Sincerely, Hella
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