Problem exporting from Artisteer file to Themler

alex533
9 Posts
alex533 posted this 1 weeks ago

Hi Themler

I just upgraded my Joomla site 2.5 to 3.8.5
Afterwards, the banner text has disappeared because my template is made in Artisteer.

so I have bought Themler because there is an export function in Artisteer, which exports to Themler.
But I can not get it Themler to accept the file...

Please help !!!!

Hi Themler I just upgraded my Joomla site 2.5 to 3.8.5 Afterwards, the banner text has disappeared because my template is made in Artisteer. so I have bought Themler because there is an export function in Artisteer, which exports to Themler. But I can not get it Themler to accept the file... Please help !!!!
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Support Team
Support Team posted this 1 weeks ago

Hi,

You exported the theme to the Themler >> Joomla export? Have you included the content?
What error do you get in Themler when importing the file?

Sincerely,
Hella

Hi, You exported the theme to the Themler >> Joomla export? Have you included the content? What error do you get in Themler when importing the file? Sincerely, Hella
alex533
9 Posts
alex533 posted this 1 weeks ago

For now I get an ip error when trying to open Themler so...

For now I get an ip error when trying to open Themler so...
alex533
9 Posts
alex533 posted this 1 weeks ago

======== Content of file C:\ProgramData\Themler\hd_data\themler_97227518\startup_logs\cms.log ========
Mon, 12 Feb 2018 16:51:21 +0000: openTheme(joomla)
Mon, 12 Feb 2018 16:51:21 +0000: open previous url
Mon, 12 Feb 2018 16:51:21 +0000: run CMS (joomla), error = 0, themeName = untitled

======== End of file C:\ProgramData\Themler\hd_data\themler_97227518\startup_logs\cms.log ========
ERROR:Unable to find file C:\Users\Alex\AppData\Roaming..\Local\Themler\ChromeData\chrome_debug.log

======== Content of file C:\ProgramData\Themler\hd_data\themler_97227518\startup\_logs\cms.log ======== Mon, 12 Feb 2018 16:51:21 +0000: openTheme(joomla) Mon, 12 Feb 2018 16:51:21 +0000: open previous url Mon, 12 Feb 2018 16:51:21 +0000: run CMS (joomla), error = 0, themeName = untitled ======== End of file C:\ProgramData\Themler\hd_data\themler_97227518\startup\_logs\cms.log ======== ERROR:Unable to find file C:\Users\Alex\AppData\Roaming\..\Local\Themler\ChromeData\chrome_debug.log
alex533
9 Posts
alex533 posted this 1 weeks ago

Sorry, error occurred. Your project will be restored.

Sorry, error occurred. Your project will be restored.
alex533
9 Posts
alex533 posted this 1 weeks ago

Please help with the ip problem...

Please help with the ip problem...
Support Team
Support Team posted this 1 weeks ago

Hello,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
alex533
9 Posts
alex533 posted this 1 weeks ago

Now Themler is again working but says

Sorry, error occurred. Your project will be restored.

Over and over again when I try to import the Artisteer template...

I have exported with content...

Now Themler is again working but says Sorry, error occurred. Your project will be restored. Over and over again when I try to import the Artisteer template... I have exported with content...
alex533
9 Posts
alex533 posted this 1 weeks ago

This is my export file...

This is my export file...
Support Team
Support Team posted this 6 days ago

Hi,

Could you please also attach the .artx file it was exported from so we could test on our end.

Sincerely,
Hella

Hi, Could you please also attach the .artx file it was exported from so we could test on our end. Sincerely, Hella
alex533
9 Posts
alex533 posted this 6 days ago

The .artx file...

The .artx file...
alex533
9 Posts
alex533 posted this 2 days ago

Hi, when do you think you can look at my .artx file ?

Hi, when do you think you can look at my .artx file ?
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