Not receiving confirmation email after signing up

lanceshield2
2 Posts
lanceshield2 posted this 23 March 2018

I have clicked to get a confirmation email twice and nothing comes. No, it is not in my spam folder. And, I have verified that the email address in my profile was typed in correctly.

"For security reasons, it is required to confirm your email address, click here to proceed. You will receive the confirmation email soon."

This is why I bought Artisteer and Themler. Constant, unrelenting bugs in trying to develop a website that always take forever to debug.

Sooooooooooooooooo disappointed!!!!!!

I have clicked to get a confirmation email twice and nothing comes. No, it is not in my spam folder. And, I have verified that the email address in my profile was typed in correctly. "For security reasons, it is required to confirm your email address, click here to proceed. You will receive the confirmation email soon." This is why I bought Artisteer and Themler. Constant, unrelenting bugs in trying to develop a website that always take forever to debug. Sooooooooooooooooo disappointed!!!!!!
Vote to pay developers attention to this features or issue.
16 Comments
Order By: Standard | Newest
careygrant521876
11 Posts
careygrant521876 posted this 4 days ago

They are so quick to answer this issue. I like that! https://thesoutherninstitute.com/collection-agency-merchant-account/

They are so quick to answer this issue. I like that! [https://thesoutherninstitute.com/collection-agency-merchant-account/][1] [1]: https://thesoutherninstitute.com/collection-agency-merchant-account/
Kimber D.
8 Posts
Kimber D. posted this 2 weeks ago

I Still do not have access to the membership that I signed up for today (twice).

I Still do not have access to the membership that I signed up for today (twice).
Kimber D.
8 Posts
Kimber D. posted this 2 weeks ago

OKAY, I have signed up twice now! I have money on hold from you in PayPal and I just signed up with my credit card and I still do not have access to images yet??

OKAY, I have signed up twice now! I have money on hold from you in PayPal and I just signed up with my credit card and I still do not have access to images yet??
Kimber D.
8 Posts
Kimber D. posted this 2 weeks ago

BillionDigital. Subscription was canceled.
Inbox
x

no-reply@themler.io
4:04 PM (5 minutes ago)
to KD

Dear User,

For free trial subscription allowed only Credit Card payment type.

Please use CC payment type, or contact the support otherwise.

Thank you,
BillionDigital Team

I Already paid you $19

BillionDigital. Subscription was canceled. Inbox x no-reply@themler.io 4:04 PM (5 minutes ago) to KD Dear User, For free trial subscription allowed only Credit Card payment type. Please use CC payment type, or contact the support otherwise. Thank you, BillionDigital Team I Already paid you $19
Kimber D.
8 Posts
Kimber D. posted this 2 weeks ago

I do not know what is happening, now the emails are arriving and I click the link and it says:

Email Confirmation
Email confirmation link is invalid.

I do not know what is happening, now the emails are arriving and I click the link and it says: Email Confirmation Email confirmation link is invalid.
Kimber D.
8 Posts
Kimber D. posted this 2 weeks ago

ALSO.. I just noticed that you charged me $19 for my free trial too.
Amount: $19.00 USD

Subtotal: $19.00 USD

Total: $19.00 USD

Payment: $19.00 USD

Payment sent from: email@kimberlydodson.com The final payment amount may change when the merchant completes the order.

Invoice ID: 110352849

ALSO.. I just noticed that you charged me $19 for my free trial too. Amount: $19.00 USD Subtotal: $19.00 USD Total: $19.00 USD Payment: $19.00 USD Payment sent from: email@kimberlydodson.com The final payment amount may change when the merchant completes the order. Invoice ID: 110352849
Kimber D.
8 Posts
Kimber D. posted this 2 weeks ago

Hello,

Sorry to hear this. We have resent the confirmation mail once more, please check your inbox, spam and junk mail boxes.
Also please make sure the email is typed correctly - lanceshield2@yahoo.com.

Sincerely,
Nettie,
BillionDigital Team

Mine is not coming either I have tried it several times and checked my spam folder, double-checked to make sure I entered the right email address etc.... and nothing!!! I signed up with the email address KD@DigitalDesignMasters.com and I used PayPal for the payment method. Can you please fix this so I can move on. Thank you.

Kimberly Dodson

> Hello, > > Sorry to hear this. We have resent the confirmation mail once more, please check your inbox, spam and junk mail boxes. > Also please make sure the email is typed correctly - lanceshield2@yahoo.com. > > Sincerely, > Nettie, > BillionDigital Team Mine is not coming either I have tried it several times and checked my spam folder, double-checked to make sure I entered the right email address etc.... and nothing!!! I signed up with the email address KD@DigitalDesignMasters.com and I used PayPal for the payment method. Can you please fix this so I can move on. Thank you. Kimberly Dodson
Support Team
Support Team posted this 29 May 2019

Hello,

We have answered in your private topic, everything should be OK, the email is verified.

Sincerely,
Nettie

Hello, We have answered in your private topic, everything should be OK, the email is verified. Sincerely, Nettie
demosthenesk
1 Posts
demosthenesk posted this 29 May 2019

Hello, i have also the same problem.
I click to send confirmation email but i have never received one.
Can you send me a confirmation email too.

Thanks

Hello, i have also the same problem. I click to send confirmation email but i have never received one. Can you send me a confirmation email too. Thanks
Support Team
Support Team posted this 02 October 2018

Hi Mike,

Could you please create a new private ticket so that we can try to help you.
It's better not to post your private information on a public forum.

Thanks,
Ivan

Hi Mike, Could you please create a new private ticket so that we can try to help you. It's better not to post your private information on a public forum. Thanks, Ivan
technikat
3 Posts
technikat posted this 01 October 2018

Registered and ordered Themler under my primary an e-mail address (mikeATtechnikat-com). Though I paid for a license and did register, I never got (I still never get) a registration confirmation. Since that time, I contacted Artisteer and got a license for their product. Today, I was able to register under another e-mail (mcreswickATcomcast-net.) Though I am any using a secondary e-mail, I hope that you can find my order and issue a Themler license.

Registered and ordered Themler under my primary an e-mail address (mikeATtechnikat-com). Though I paid for a license and did register, I never got (I still never get) a registration confirmation. Since that time, I contacted Artisteer and got a license for their product. Today, I was able to register under another e-mail (mcreswickATcomcast-net.) Though I am any using a secondary e-mail, I hope that you can find my order and issue a Themler license.
Support Team
Support Team posted this 24 March 2018

Hello,

Looks like your email is already confirmed. Please let us know if there are any issues with your account or would you like to change the email?

Sincerely,
Nettie,
BillionDigital Team

Hello, Looks like your email is already confirmed. Please let us know if there are any issues with your account or would you like to change the email? Sincerely, Nettie, BillionDigital Team
ankay.gerberos
1 Posts
ankay.gerberos posted this 24 March 2018

Hello,
I have exact same issue. Could you please send me confirmation email?

Hello, I have exact same issue. Could you please send me confirmation email?
Support Team
Support Team posted this 23 March 2018

You are welcome. Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

You are welcome. Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
lanceshield2
2 Posts
lanceshield2 posted this 23 March 2018

Thank you. That link did work.

Thank you. That link did work.
Support Team
Support Team posted this 23 March 2018

Hello,

Sorry to hear this. We have resent the confirmation mail once more, please check your inbox, spam and junk mail boxes.
Also please make sure the email is typed correctly - lanceshield2@yahoo.com.

Sincerely,
Nettie,
BillionDigital Team

Hello, Sorry to hear this. We have resent the confirmation mail once more, please check your inbox, spam and junk mail boxes. Also please make sure the email is typed correctly - lanceshield2@yahoo.com. Sincerely, Nettie, BillionDigital Team
You must log in or register to leave comments