System Requirements

Basics in Motion
23 Posts
Basics in Motion posted this 03 April 2018

Good Morning

I am running Themler on Windows 10, 64 Bit, 4gb Memory, Intel Celeron 2,41GHz processor, I have a good internet connection When editing it is extremley slow, so much so that i am thinking of abandoning it.

Can you please mail me back with the optimum system requirements to run themler so I can overcome this issue.

Thanks in advance

Good Morning I am running Themler on Windows 10, 64 Bit, 4gb Memory, Intel Celeron 2,41GHz processor, I have a good internet connection When editing it is extremley slow, so much so that i am thinking of abandoning it. Can you please mail me back with the optimum system requirements to run themler so I can overcome this issue. Thanks in advance
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Support Team
Support Team posted this 03 April 2018

Hi,

It's indeed low performance on your end. It is usually caused by the anti virus applications. They are blocking the application from accessing some parts and that slows down the performance. So please once again disable all anti virus applications. Also please list what anti virus applications are installed on your computer.
Then let us know if any other heavy applications are running on your computer and if they are also slowed down.

Sincerely,
Hella

Hi, It's indeed low performance on your end. It is usually caused by the anti virus applications. They are blocking the application from accessing some parts and that slows down the performance. So please once again disable all anti virus applications. Also please list what anti virus applications are installed on your computer. Then let us know if any other heavy applications are running on your computer and if they are also slowed down. Sincerely, Hella
Support Team
Support Team posted this 03 April 2018

Hi,

Also please run Task Manager while Themler is running, switch to the Performance tab and attach a screen shot of that screen.

Sincerely,
Hella

Hi, Also please run Task Manager while Themler is running, switch to the Performance tab and attach a screen shot of that screen. Sincerely, Hella
Basics in Motion
23 Posts
Basics in Motion posted this 03 April 2018

Dear Hella

Thank you for your response, I do not have any anti virus software running as far as I can see just windows defender.

I have attached, task manager processes and performance, please bear in mind Team viewer is not normally running, I use this to connect to my PC when I am at work, so please discount this from your assessment.

I am thinking of increasing the memory to 8GB, depending on what your findings are, its either that or pay for another editor.

Thank you in advance
Helen

Dear Hella Thank you for your response, I do not have any anti virus software running as far as I can see just windows defender. I have attached, task manager processes and performance, please bear in mind Team viewer is not normally running, I use this to connect to my PC when I am at work, so please discount this from your assessment. I am thinking of increasing the memory to 8GB, depending on what your findings are, its either that or pay for another editor. Thank you in advance Helen

Last edited 03 April 2018 by Basics in Motion

Basics in Motion
23 Posts
Basics in Motion posted this 03 April 2018

Dear Support

I would appreciate it if you could look at my attached information. Thanks

Dear Support I would appreciate it if you could look at my attached information. Thanks
Basics in Motion
23 Posts
Basics in Motion posted this 04 April 2018

Dear Support

Can you please look at my attached information, I really could do with some advice on how to move forward with this?

Thank you

Dear Support Can you please look at my attached information, I really could do with some advice on how to move forward with this? Thank you
Support Team
Support Team posted this 04 April 2018

Hi,

Our developers have looked into the screen shots and there is nothing strange there. Probably your computer is indeed a little bit old and some upgrade will be helpful.
In case that does not help, we can connect to you with TeamViewer and see if we could find any issues.

Sincerely,
Hella

Hi, Our developers have looked into the screen shots and there is nothing strange there. Probably your computer is indeed a little bit old and some upgrade will be helpful. In case that does not help, we can connect to you with TeamViewer and see if we could find any issues. Sincerely, Hella
DouzanStudio
140 Posts
DouzanStudio posted this 04 April 2018

Hi, Helen!
The development within themler builder may not be fast as you think, So take a look at some tutorials of themler users in youtube and compare it to your experience, I've shared a couple of tutorials before in real time speed, check them out:

https://answers.themler.io/questions/137969/video-tutorial-making-a-fashion-layout-with-themler

Hi, Helen! The development within themler builder may not be fast as you think, So take a look at some tutorials of themler users in youtube and compare it to your experience, I've shared a couple of tutorials before in real time speed, check them out: https://answers.themler.io/questions/137969/video-tutorial-making-a-fashion-layout-with-themler
Basics in Motion
23 Posts
Basics in Motion posted this 04 April 2018

Dear Hella

Is it the size of the processor it is only 2.41Ghz?

Thanks Helen

Dear Hella Is it the size of the processor it is only 2.41Ghz? Thanks Helen
Basics in Motion
23 Posts
Basics in Motion posted this 04 April 2018

Dear DouzanStudio

Thank you for sharing your youtube tutorial, with regards to the speed this is at least 2 if not 3 times faster than mine.

Thanks Helen

Dear DouzanStudio Thank you for sharing your youtube tutorial, with regards to the speed this is at least 2 if not 3 times faster than mine. Thanks Helen
Support Team
Support Team posted this 05 April 2018

Hi,

It is probably memory or your HDD. Let us know if your hard drive is old or is not fast enough.

Sincerely,
Hella

Hi, It is probably memory or your HDD. Let us know if your hard drive is old or is not fast enough. Sincerely, Hella
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