html5 template editor not loading , shows blank screen

sanketdave79
1 Posts
sanketdave79 posted this 22 April 2018

html 5 template editor is not loading, its shows white blank screen. please see the console error in the screen shot attached.

html 5 template editor is not loading, its shows white blank screen. please see the console error in the screen shot attached.
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3 Comments
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Seagull
116 Posts
Seagull posted this 22 April 2018

I've actually just has the same problem and sorted it out by clearing the "hosted app data" in Chrome that is under "clear browsing data>advanced" I also cleared the cache and history at the same time.

I've actually just has the same problem and sorted it out by clearing the "hosted app data" in Chrome that is under "clear browsing data>advanced" I also cleared the cache and history at the same time.
Support Team
Support Team posted this 23 April 2018

Hi,

Please try to clear the cache as suggested above and also follow these instructions:
http://answers.themler.io/articles/14063/how-to-clear-appcache

Sincerely,
Hella

Hi, Please try to clear the cache as suggested above and also follow these instructions: http://answers.themler.io/articles/14063/how-to-clear-appcache Sincerely, Hella
Dv8 Designs
8 Posts
Dv8 Designs posted this 31 May 2019

Good Day

I have the same issue. Clearing the cache doesn't work.

enter image description here

Good Day I have the same issue. Clearing the cache doesn't work. ![enter image description here][1] [1]: https://cdn1.imggmi.com/uploads/2019/5/31/13676303051408bf11e00d507d2bd9ce-full.png
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