Can't click on menu items on mobile phone

Barbora K.
20 Posts
Barbora K. posted this 01 May 2018

Hello, I have an issue with responsive hmenu at www.gastroslavnosti.cz

As the responsive hmenu doesn't work correctly in header, I have copied the section with hmenu under header to all template variables. And it works in all template variables on all the devices, but it doesn't work on homepage for mobile phones - the first menu item expands to submenu items, but that is all it does, nothing happens if you tap any of the items. I don't know what could be wrong as it is the very same hmenu used on all other pages of the website, where it works, same settings...there is no reason why this shouldn't work.

Could you please give me a hand with this?

Thank you very much

Barbora

Hello, I have an issue with responsive hmenu at www.gastroslavnosti.cz As the responsive hmenu doesn't work correctly in header, I have copied the section with hmenu under header to all template variables. And it works in all template variables on all the devices, but it doesn't work on homepage for mobile phones - the first menu item expands to submenu items, but that is all it does, nothing happens if you tap any of the items. I don't know what could be wrong as it is the very same hmenu used on all other pages of the website, where it works, same settings...there is no reason why this shouldn't work. Could you please give me a hand with this? Thank you very much Barbora

Last edited 01 May 2018 by Barbora K.

Vote to pay developers attention to this features or issue.
5 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 02 May 2018

Hi,

Please navigate to Container control which wraps the menu (a Container above the Container with joomla position). Open its Arrange settings ans set Position to "relative" and Z-index to "1". This should help.

Thank you,
Olivia

Hi, Please navigate to Container control which wraps the menu (a Container above the Container with joomla position). Open its Arrange settings ans set Position to "relative" and Z-index to "1". This should help. Thank you, Olivia
Barbora K.
20 Posts
Barbora K. posted this 02 May 2018

Works! Thank you Olivia :-)

Have a nice day
Barbora

Works! Thank you Olivia :-) Have a nice day Barbora
Support Team
Support Team posted this 02 May 2018

Hi Barbora,

You're very welcome :)
Please let us know if you have any further questions.

Thanks,
Ivan

Hi Barbora, You're very welcome :) Please let us know if you have any further questions. Thanks, Ivan
Barbora K.
20 Posts
Barbora K. posted this 18 May 2018

Hi Ivan, actually there is one more question. It seems it is not possible to tap the menu item which has subitems on the very same page. Could you please check that and advice me what could be wrong? Only on small devices. Subitems work, but the item with subitems is not clickable.

Thank you

Barbora

Hi Ivan, actually there is one more question. It seems it is not possible to tap the menu item which has subitems on the very same page. Could you please check that and advice me what could be wrong? Only on small devices. Subitems work, but the item with subitems is not clickable. Thank you Barbora
Support Team
Support Team posted this 21 May 2018

Hi,

Please check that the Mobile Menu >> Submenu is set to With Reload option.

Sincerely,
Hella

Hi, Please check that the Mobile Menu >> Submenu is set to With Reload option. Sincerely, Hella
You must log in or register to leave comments