Themler does not open my HTML Project Files

1157-619
18 Posts
1157-619 posted this 10 May 2018

Help ! Themler does not open my HTML Project Files from 2017 anymore - there is only one white page left in Themler. No error message and nothing. My version is V.319
Please urgently for help. Thank you

Help ! Themler does not open my HTML Project Files from 2017 anymore - there is only one white page left in Themler. No error message and nothing. My version is V.319 Please urgently for help. Thank you
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4 Comments
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Support Team
Support Team posted this 10 May 2018

Hi,

Please attach your theme file so we could test on our end.

Sincerely,
Hella

Hi, Please attach your theme file so we could test on our end. Sincerely, Hella
1157-619
18 Posts
1157-619 posted this 10 May 2018

how can i set the attachment on "privat "

how can i set the attachment on "privat "
1157-619
18 Posts
1157-619 posted this 10 May 2018

thanks, it's done. The project folder contained the HTML data, which could not be imported even though the files were in the Open menu. I tried to use the exported zip files from the backup folder with "zip-import", that did not work ( I do not understand why). Now the solution: I have created the HTML files as zip and then the import also worked (import as zip).
thank you for your support

thanks, it's done. The project folder contained the HTML data, which could not be imported even though the files were in the Open menu. I tried to use the exported zip files from the backup folder with "zip-import", that did not work ( I do not understand why). Now the solution: I have created the HTML files as zip and then the import also worked (import as zip). thank you for your support
Support Team
Support Team posted this 10 May 2018

Hello,

Thanks for letting us know. Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Hello, Thanks for letting us know. Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
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