Product variation issue Prestashop 1.7

Alexander Dzhuninski
195 Posts
Alexander Dzhuninski posted this 1 weeks ago

Hi,

We have a problem with product combination. When you try to change between combination 1 (X quantity) and combination 2 (0 quantity) page not refreshing and can't select again combination 1.

Check it here: http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html

Hi, We have a problem with product combination. When you try to change between combination 1 (X quantity) and combination 2 (0 quantity) page not refreshing and can't select again combination 1. Check it here: http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html
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Support Team
Support Team posted this 1 weeks ago

Hi,

I've tested the same functionality on my side and everything is ok.
I found this product where combinations work ok:
http://scott.bg/en/accessories/553-rkavici-scott-aspect-sf.html

But here
http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html
I see two size fields.

What is the difference in configuration of these two products?

Thank you,
Olivia

Hi, I've tested the same functionality on my side and everything is ok. I found this product where combinations work ok: http://scott.bg/en/accessories/553-rkavici-scott-aspect-sf.html But here http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html I see two size fields. What is the difference in configuration of these two products? Thank you, Olivia
Alexander Dzhuninski
195 Posts
Alexander Dzhuninski posted this 1 weeks ago

Hi,

Second size field on second product is custom field from our personal module. In first product is only our custom module for size because we migrated all products. On the second product is original prestashop size field from combinations. We need a solution for second product! http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html

Thank you

Hi, Second size field on second product is custom field from our personal module. In first product is only our custom module for size because we migrated all products. On the second product is original prestashop size field from combinations. We need a solution for second product! http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html Thank you
Alexander Dzhuninski
195 Posts
Alexander Dzhuninski posted this 6 days ago

This issue is fixed, but we have one more problem with combinations.

On this product ( http://ps.scott.bg/en/accessories/7231-71-kaska-scott-vivo-2017.html ) when we changed the combination from Size "M" ( 0 quantity ) to Size "S" ( 2 quantity ) still can't click on buy button, but after refreshing the page i can buy it. Any solutions ?

This issue is fixed, but we have one more problem with combinations. On this product ( http://ps.scott.bg/en/accessories/7231-71-kaska-scott-vivo-2017.html ) when we changed the combination from Size "M" ( 0 quantity ) to Size "S" ( 2 quantity ) still can't click on buy button, but after refreshing the page i can buy it. Any solutions ?
Support Team
Support Team posted this 6 days ago

Hi,

I've reproduced the issue with combinations and reported it to our developers.
We'll fix it in the future updates.

Thank you,
Olivia

Hi, I've reproduced the issue with combinations and reported it to our developers. We'll fix it in the future updates. Thank you, Olivia
Alexander Dzhuninski
195 Posts
Alexander Dzhuninski posted this 2 days ago

How much time you need for this?

How much time you need for this?
Support Team
Support Team posted this yesterday

Hi,

Unfortunately I cannot provide with the date or timeline for this fix.

Thank you,
Olivia

Hi, Unfortunately I cannot provide with the date or timeline for this fix. Thank you, Olivia
Alexander Dzhuninski
195 Posts
Alexander Dzhuninski posted this 18 hours ago

Yes, like always, noting ..
We will not renew our subscription, also will cancel others, wait one year and half for noting.....tragic developers, .....

Yes, like always, noting .. We will not renew our subscription, also will cancel others, wait one year and half for noting.....tragic developers, .....

Last edited 17 hours ago by Alexander Dzhuninski

Support Team
Support Team posted this 17 hours ago

Hi,

We apologize for the inconvenience.
Currently our developers are focused on Nicepage. It causes delays with Themler fixes unfortunately.

Thank you,
Olivia

Hi, We apologize for the inconvenience. Currently our developers are focused on Nicepage. It causes delays with Themler fixes unfortunately. Thank you, Olivia
Vitaliy WD
268 Posts
Vitaliy WD posted this 15 hours ago

Hi,

We apologize for the inconvenience.
Currently our developers are focused on Nicepage. It causes delays with Themler fixes unfortunately.

Thank you,
Olivia

Hello.

Sorry for offtopic.

But is it possible somehow to affect on priority between Nicepage and Themler?
BTW last NP update from 8 February 2018, so seems that there no progress too.

How many users now on Themler and on Nicepage?
Themler subscription renewal will go to Nicepage developmnet?

Where can check roadmap for Nicepage?

> Hi, > > We apologize for the inconvenience. > Currently our developers are focused on Nicepage. It causes delays with Themler fixes unfortunately. > > Thank you, > Olivia Hello. Sorry for offtopic. But is it possible somehow to affect on priority between Nicepage and Themler? BTW last NP update from 8 February 2018, so seems that there no progress too. How many users now on Themler and on Nicepage? Themler subscription renewal will go to Nicepage developmnet? Where can check roadmap for Nicepage?
Alexander Dzhuninski
195 Posts
Alexander Dzhuninski posted this 14 hours ago

Hi,

We apologize for the inconvenience.
Currently our developers are focused on Nicepage. It causes delays with Themler fixes unfortunately.

Thank you,
Olivia

Hello.

Sorry for offtopic.

But is it possible somehow to affect on priority between Nicepage and Themler?
BTW last NP update from 8 February 2018, so seems that there no progress too.

How many users now on Themler and on Nicepage?
Themler subscription renewal will go to Nicepage developmnet?

Where can check roadmap for Nicepage?

They just fu*k us all....

> > Hi, > > > > We apologize for the inconvenience. > > Currently our developers are focused on Nicepage. It causes delays with Themler fixes unfortunately. > > > > Thank you, > > Olivia > > Hello. > > Sorry for offtopic. > > But is it possible somehow to affect on priority between Nicepage and Themler? > BTW last NP update from 8 February 2018, so seems that there no progress too. > > How many users now on Themler and on Nicepage? > Themler subscription renewal will go to Nicepage developmnet? > > Where can check roadmap for Nicepage? They just fu*k us all....
Support Team
Support Team posted this 7 hours ago

Hi,

Unfortunately I cannot affect the priority between Themler (especially PS 1.7 themes) and Nicepage. There is no point to compare the number of users between new product which was not officially released and promoted yet and the product we released about 4 years ago. These are different things. We constantly update Nicepage with small and major improvements and work on the new features and video tutorials.
Themler and Nicepage have different subscriptions.

Thank you,
Olivia

Hi, Unfortunately I cannot affect the priority between Themler (especially PS 1.7 themes) and Nicepage. There is no point to compare the number of users between new product which was not officially released and promoted yet and the product we released about 4 years ago. These are different things. We constantly update Nicepage with small and major improvements and work on the new features and video tutorials. Themler and Nicepage have different subscriptions. Thank you, Olivia
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