Product variation issue Prestashop 1.7

Alexander Dzhuninski
193 Posts
Alexander Dzhuninski posted this 6 days ago

Hi,

We have a problem with product combination. When you try to change between combination 1 (X quantity) and combination 2 (0 quantity) page not refreshing and can't select again combination 1.

Check it here: http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html

Hi, We have a problem with product combination. When you try to change between combination 1 (X quantity) and combination 2 (0 quantity) page not refreshing and can't select again combination 1. Check it here: http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html
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6 Comments
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Support Team
Support Team posted this 3 hours ago

Hi,

Unfortunately I cannot provide with the date or timeline for this fix.

Thank you,
Olivia

Hi, Unfortunately I cannot provide with the date or timeline for this fix. Thank you, Olivia
Alexander Dzhuninski
193 Posts
Alexander Dzhuninski posted this yesterday

How much time you need for this?

How much time you need for this?
Support Team
Support Team posted this 5 days ago

Hi,

I've reproduced the issue with combinations and reported it to our developers.
We'll fix it in the future updates.

Thank you,
Olivia

Hi, I've reproduced the issue with combinations and reported it to our developers. We'll fix it in the future updates. Thank you, Olivia
Alexander Dzhuninski
193 Posts
Alexander Dzhuninski posted this 5 days ago

This issue is fixed, but we have one more problem with combinations.

On this product ( http://ps.scott.bg/en/accessories/7231-71-kaska-scott-vivo-2017.html ) when we changed the combination from Size "M" ( 0 quantity ) to Size "S" ( 2 quantity ) still can't click on buy button, but after refreshing the page i can buy it. Any solutions ?

This issue is fixed, but we have one more problem with combinations. On this product ( http://ps.scott.bg/en/accessories/7231-71-kaska-scott-vivo-2017.html ) when we changed the combination from Size "M" ( 0 quantity ) to Size "S" ( 2 quantity ) still can't click on buy button, but after refreshing the page i can buy it. Any solutions ?
Alexander Dzhuninski
193 Posts
Alexander Dzhuninski posted this 6 days ago

Hi,

Second size field on second product is custom field from our personal module. In first product is only our custom module for size because we migrated all products. On the second product is original prestashop size field from combinations. We need a solution for second product! http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html

Thank you

Hi, Second size field on second product is custom field from our personal module. In first product is only our custom module for size because we migrated all products. On the second product is original prestashop size field from combinations. We need a solution for second product! http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html Thank you
Support Team
Support Team posted this 6 days ago

Hi,

I've tested the same functionality on my side and everything is ok.
I found this product where combinations work ok:
http://scott.bg/en/accessories/553-rkavici-scott-aspect-sf.html

But here
http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html
I see two size fields.

What is the difference in configuration of these two products?

Thank you,
Olivia

Hi, I've tested the same functionality on my side and everything is ok. I found this product where combinations work ok: http://scott.bg/en/accessories/553-rkavici-scott-aspect-sf.html But here http://scott.bg/en/accessories/7232-88-kaska-scott-vivo-2017.html I see two size fields. What is the difference in configuration of these two products? Thank you, Olivia
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