Woocommerce display categories on shop page, setup template

len
140 Posts
len posted this 18 September 2018

I have followed suggestions from here:
http://answers.themler.io/questions/54417/woocommerce-product-categories-not-displayed
and other posts.

I use Themler desktop, never Themler active in a theme.

On the SHOP page I want to display a grid of product categories, not products. The "products" template in themler has:
Show Categories > Category then Show Category enabled
Show Categories > Subcategories > Show Subcategory enabled.

Above the header bar, there is a block:
"Subcategories is empty", this has a ant type outline and it cannot be selected or changed
Above that is "Category Description in empty", which can be selected.
If I add a category image, it just vanishes and does not appear in Themler at all!

Us this all still broken, or is there a way to make it work. It seems as though this has never been fixed.

Do I need to add a grid to the Products template into which I put categories? Is so how?

The other question is why is there "Products" template but no "Categories" template?

This is all too confusing, and totally unclear.

Can you help please, I don't want to move the website to Divi or other theme if I can avoid it, but will do if this cannot work.

Thanks,LenW

I have followed suggestions from here: http://answers.themler.io/questions/54417/woocommerce-product-categories-not-displayed and other posts. I use Themler desktop, never Themler active in a theme. On the SHOP page I want to display a grid of product categories, not products. The "products" template in themler has: Show Categories > Category then Show Category enabled Show Categories > Subcategories > Show Subcategory enabled. Above the header bar, there is a block: "Subcategories is empty", this has a ant type outline and it cannot be selected or changed Above that is "Category Description in empty", which can be selected. If I add a category image, it just vanishes and does not appear in Themler at all! Us this all still broken, or is there a way to make it work. It seems as though this has never been fixed. Do I need to add a grid to the Products template into which I put categories? Is so how? The other question is why is there "Products" template but no "Categories" template? This is all too confusing, and totally unclear. Can you help please, I don't want to move the website to Divi or other theme if I can avoid it, but will do if this cannot work. Thanks,LenW
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6 Comments
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Support Team
Support Team posted this 19 September 2018

Hello Len,

Products template is designed for the website shop page with products or categories or both. What will be displayed is defined by your settings in wooCommerce. If you would like to display subcategories for the selected category, or on the shop page by default, please also add Category Name and similar controls from the Products tab >> Categories >> Subcategories >> Add Control. Just drag-and-drop these controls to the grid (where currently there is Subcategories is empty).

Sincerely,
Nettie

Hello Len, Products template is designed for the website shop page with products or categories or both. What will be displayed is defined by your settings in wooCommerce. If you would like to display subcategories for the selected category, or on the shop page by default, please also add Category Name and similar controls from the Products tab >> Categories >> Subcategories >> Add Control. Just drag-and-drop these controls to the grid (where currently there is Subcategories is empty). Sincerely, Nettie
len
140 Posts
len posted this 19 September 2018

Thanks for the help.

I have discovered that I didn't have a "grid" on the products page with only category elements in it. This was by trial and error. At first I could not get the category controls to do anything. I now have a shop page that displays categories formatted OK, and category pages displaying a product list. All using the "products" template.
Attached is a screen shot of the setup: grid for category, grid for products.

Nettie, your explanation missed out the grid bit, without that it does not work.

Hope this will be a help to others, as took ages with this.
Again, Themler documentation not good, so hope this helps others.
LenW

Thanks for the help. I have discovered that I didn't have a "grid" on the products page with only category elements in it. This was by trial and error. At first I could not get the category controls to do anything. I now have a shop page that displays categories formatted OK, and category pages displaying a product list. All using the "products" template. Attached is a screen shot of the setup: grid for category, grid for products. Nettie, your explanation missed out the grid bit, without that it does not work. Hope this will be a help to others, as took ages with this. Again, Themler documentation not good, so hope this helps others. LenW
Support Team
Support Team posted this 19 September 2018

Hello Len,

Ok, thanks for letting us know. Please also let us know if there is anything left we could assist you with or any questions left at this point.

Sincerely,
Nettie

Hello Len, Ok, thanks for letting us know. Please also let us know if there is anything left we could assist you with or any questions left at this point. Sincerely, Nettie
len
140 Posts
len posted this 4 weeks ago

Nettie

I think I have it right, but there is definitely a bug in the way products and categories are displayed.

A top level category has 2 subcategories, but products only added to the 2 subcategories, not the main category.
A second top level category has a product added.
On the shop page I only see the category with the product directly added.
The category with subcategories is not displayed, even with products in the subcategories.
So I have only 1 category on the shop page.

I have done a comparison text between a website with Themler and the Divi theme.
Using the the Divi theme, there are 2 categories displayed: the one with one product, and the one with the two categories.

The theme customiser Woocommerce settings are the same in both themes:
Shop page display: Show Categories
Category Display: Show Subcategories

Is there a way to fix this, or is it a bug?

I dont really want to have to move a live website to Divi, thats a lot of work, and I loose fexibility with the

Thanks
LenW

Nettie I think I have it right, **but there is definitely a bug in the way products and categories are displayed**. A top level category has 2 subcategories, but products only added to the 2 subcategories, not the main category. A second top level category has a product added. On the shop page I only see the category with the product directly added. The category with subcategories is not displayed, even with products in the subcategories. So I have only 1 category on the shop page. I have done a comparison text between a website with Themler and the Divi theme. Using the the Divi theme, there are 2 categories displayed: the one with one product, and the one with the two categories. The theme customiser Woocommerce settings are the same in both themes: Shop page display: Show Categories Category Display: Show Subcategories Is there a way to fix this, or is it a bug? I dont really want to have to move a live website to Divi, thats a lot of work, and I loose fexibility with the Thanks LenW
len
140 Posts
len posted this 2 weeks ago

Nettie

I think I have it right, but there is definitely a bug in the way products and categories are displayed.

A top level category has 2 subcategories, but products only added to the 2 subcategories, not the main category.
A second top level category has a product added.
On the shop page I only see the category with the product directly added.
The category with subcategories is not displayed, even with products in the subcategories.
So I have only 1 category on the shop page.

I have done a comparison text between a website with Themler and the Divi theme.
Using the the Divi theme, there are 2 categories displayed: the one with one product, and the one with the two categories.

The theme customiser Woocommerce settings are the same in both themes:
Shop page display: Show Categories
Category Display: Show Subcategories

Is there a way to fix this, or is it a bug?

I dont really want to have to move a live website to Divi, thats a lot of work, and I loose fexibility with the

Thanks
LenW

Nettie and team
Can you please look into this, it definitely does not work as it should. Can you please confirm when a fix will be provided.
Thanks
LenW

> Nettie > > I think I have it right, **but there is definitely a bug in the way products and categories are displayed**. > > A top level category has 2 subcategories, but products only added to the 2 subcategories, not the main category. > A second top level category has a product added. > On the shop page I only see the category with the product directly added. > The category with subcategories is not displayed, even with products in the subcategories. > So I have only 1 category on the shop page. > > I have done a comparison text between a website with Themler and the Divi theme. > Using the the Divi theme, there are 2 categories displayed: the one with one product, and the one with the two categories. > > The theme customiser Woocommerce settings are the same in both themes: > Shop page display: Show Categories > Category Display: Show Subcategories > > Is there a way to fix this, or is it a bug? > > I dont really want to have to move a live website to Divi, thats a lot of work, and I loose fexibility with the > > Thanks > LenW > Nettie and team Can you please look into this, it definitely does not work as it should. Can you please confirm when a fix will be provided. Thanks LenW
admin34
58 Posts
admin34 posted this 2 weeks ago

I think the only thing the owners of Themler are going to care about is if we start going on to social media and start telling people about the lack of support then they might start caring.

I think the only thing the owners of Themler are going to care about is if we start going on to social media and start telling people about the lack of support then they might start caring.
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