unable to run themler for joomla mac

dlinder03
8 Posts
dlinder03 posted this 13 October 2018

Help please

Help please
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dlinder03
8 Posts
dlinder03 posted this 13 October 2018

Unable to run Themler for joomla.

Reason: ERR_CMS_INSTALL_FAILED.

Please contact support.

Back

Unable to run Themler for joomla. Reason: ERR_CMS_INSTALL_FAILED. Please contact support. Back
Support Team
Support Team posted this 13 October 2018

Hello,

Please try to completely remove Themler application, also remove all the data related to Themler from the Library. Please backup all created themes before this if there are any. Then download and install Themler anew and try to run Themler for Joomla. Let us know the result.

Sincerely,
Nettie

Hello, Please try to completely remove Themler application, also remove all the data related to Themler from the Library. Please backup all created themes before this if there are any. Then download and install Themler anew and try to run Themler for Joomla. Let us know the result. Sincerely, Nettie
dlinder03
8 Posts
dlinder03 posted this 06 March 2019

Hello
Ich remove completely Themler and I install Themler again several times, but don't work.

Hello Ich remove completely Themler and I install Themler again several times, but don't work.
Support Team
Support Team posted this 07 March 2019

Hello,

Please try to find the /joomla folder in the Library and rename it into joomla-old. Then close Themler and start it again. Let us know if the issue is still present.

Sincerely,
Nettie

Hello, Please try to find the /joomla folder in the Library and rename it into joomla-old. Then close Themler and start it again. Let us know if the issue is still present. Sincerely, Nettie
Barbora K.
20 Posts
Barbora K. posted this 07 March 2019

Hello! This is totally off-topic nad I am very sorry for that, but I am kind of despered and really don't know how to reach the support team - my question from 25th October still waits for any reaction, I have posted another issue a week ago and really need to solve it immediately, your e-mail info@themler.io doesn't work either.. please, could you answer my tickets? Thank you.

Hello! This is totally off-topic nad I am very sorry for that, but I am kind of despered and really don't know how to reach the support team - my question from 25th October still waits for any reaction, I have posted another issue a week ago and really need to solve it immediately, your e-mail info@themler.io doesn't work either.. please, could you answer my tickets? Thank you.

Last edited 07 March 2019 by Barbora K.

Support Team
Support Team posted this 07 March 2019

Hello Barbora,

We are sorry for the delay and will answer your topics as soon as possible.

Sincerely,
Nettie

Hello Barbora, We are sorry for the delay and will answer your topics as soon as possible. Sincerely, Nettie
admin34
92 Posts
admin34 posted this 07 March 2019

I'm sorry in advanced to the person who asked the question, however when support is ignoring your question and you have clients that are pissed with you for not fixing the problem you have to do things like hijhacking questions that are being answered.

Please answer my question https://answers.themler.io/questions/184608/changing-files-directly-on-my-cpanel

I'm sorry in advanced to the person who asked the question, however when support is ignoring your question and you have clients that are pissed with you for not fixing the problem you have to do things like hijhacking questions that are being answered. Please answer my question https://answers.themler.io/questions/184608/changing-files-directly-on-my-cpanel
admin34
92 Posts
admin34 posted this 07 March 2019

Hello Barbora,

We are sorry for the delay and will answer your topics as soon as possible.

Sincerely,
Nettie

You always say sorry do something about this you work at the company or do you?

> Hello Barbora, > > We are sorry for the delay and will answer your topics as soon as possible. > > Sincerely, > Nettie You always say sorry do something about this you work at the company or do you?
dlinder03
8 Posts
dlinder03 posted this 3 weeks ago

Hello
I need a Solution please. Still doesn't work, and I paid for the program.
Thanks

Hello I need a Solution please. Still doesn't work, and I paid for the program. Thanks
Support Team
Support Team posted this 2 weeks ago

Hello,

Could you please provide some details about the issue you have? Themler for Mac doesn't start or there is some issue with a theme?

Sincerely,
Nettie

Hello, Could you please provide some details about the issue you have? Themler for Mac doesn't start or there is some issue with a theme? Sincerely, Nettie
dlinder03
8 Posts
dlinder03 posted this 2 weeks ago

Unable to run Themler for joomla.

Reason: ERR_CMS_INSTALL_FAILED.

Please contact support.

Back

Unable to run Themler for joomla. Reason: ERR_CMS_INSTALL_FAILED. Please contact support. Back
Support Team
Support Team posted this 2 weeks ago

Hello,

Could you please try renaming /joomla folder in the Themler folder in the Library and restart Themler, then run Themler for Joomla?

Sincerely,
Nettie

Hello, Could you please try renaming /joomla folder in the Themler folder in the Library and restart Themler, then run Themler for Joomla? Sincerely, Nettie
dlinder03
8 Posts
dlinder03 posted this 2 weeks ago

Hello Nettie

I've done that before and it still doesn't work.

I've erased everything and reinstalled it countless times and it's useless.

Hello Nettie I've done that before and it still doesn't work. I've erased everything and reinstalled it countless times and it's useless.
Support Team
Support Team posted this 2 weeks ago

Hello,

Looks like something on the computer prevents Themler local CMS's to be installed. We would recommend you to try a different way- to install default Themler theme for Joomla from http://themler.io/download on your hosted website or localhost. Let us know if any questions appear in process.

Sincerely,
Nettie

Hello, Looks like something on the computer prevents Themler local CMS's to be installed. We would recommend you to try a different way- to install default Themler theme for Joomla from http://themler.io/download on your hosted website or localhost. Let us know if any questions appear in process. Sincerely, Nettie
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