Phone View Lay Out Problem

hattsho
17 Posts
hattsho posted this 01 November 2018

After completing the design on Themler on Desktop view mode, I attempted to see them on Laptop, Tablet, and Phone view. All except the phone view is aligned correctly. The Phone view is complete mess and I don't know how to fix this error. Most customers view my website via mobile device and this is critical that I fix this fast.

No matter what correction I make, it reverts back to the scrambled look on a particular page on my website. Please review my page on a phone and offer and solution you may have.

https://tac-1.org/combativehandgun/

Thank you in advance,

After completing the design on Themler on Desktop view mode, I attempted to see them on Laptop, Tablet, and Phone view. All except the phone view is aligned correctly. The Phone view is complete mess and I don't know how to fix this error. Most customers view my website via mobile device and this is critical that I fix this fast. No matter what correction I make, it reverts back to the scrambled look on a particular page on my website. Please review my page on a phone and offer and solution you may have. https://tac-1.org/combativehandgun/ Thank you in advance,
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hattsho
17 Posts
hattsho posted this 01 November 2018

Also many of my pages' "section" height in PHONE view locks at 1080px and I can't adjust it further. Why is this??

Also many of my pages' "section" height in PHONE view locks at 1080px and I can't adjust it further. Why is this??
hattsho
17 Posts
hattsho posted this 01 November 2018

Now the FOOTER on this page is all messed up in PHONE view. Some items are hidden beneath the footer and I can't fix it. More I fuss with it more it gets messed up.

https://tac-1.org/schedule-of-classes/

Now the FOOTER on this page is all messed up in PHONE view. Some items are hidden beneath the footer and I can't fix it. More I fuss with it more it gets messed up. https://tac-1.org/schedule-of-classes/

Last edited 01 November 2018 by hattsho

hattsho
17 Posts
hattsho posted this 01 November 2018

Everything looks good in DESKTOP site view in my phone (Galaxy 9+).

Everything looks good in DESKTOP site view in my phone (Galaxy 9+).
hattsho
17 Posts
hattsho posted this 04 November 2018

Hello? Any support??

Hello? Any support??
admin34
78 Posts
admin34 posted this 04 November 2018

Any adjustments made on the mobile version most of the time will not affect the other versions. On the mobile version use px not % for most things that works for me most of the time.

Any adjustments made on the mobile version most of the time will not affect the other versions. On the mobile version use px not % for most things that works for me most of the time.
hattsho
17 Posts
hattsho posted this 07 November 2018

Any adjustments made on the mobile version most of the time will not affect the other versions. On the mobile version use px not % for most things that works for me most of the time.

Thanks. Do you know why many of my "sections" are limiting me to 1080px in height?

enter image description here

> Any adjustments made on the mobile version most of the time will not affect the other versions. On the mobile version use px not % for most things that works for me most of the time. Thanks. Do you know why many of my "sections" are limiting me to 1080px in height? ![enter image description here][1] [1]: https://tac-1.org/images/Themler/2018-11-07.jpg

Last edited 07 November 2018 by hattsho

admin34
78 Posts
admin34 posted this 08 November 2018

Sorry no, I can make my sections as high as I want. Maybe try closing Themler down and starting it back up sometimes that works for me when strange things happen.

Sorry no, I can make my sections as high as I want. Maybe try closing Themler down and starting it back up sometimes that works for me when strange things happen.
hattsho
17 Posts
hattsho posted this 08 November 2018

I have re-started many of times with no positive result. I would like a professional help if possible. Thanks

I have re-started many of times with no positive result. I would like a professional help if possible. Thanks

Last edited 08 November 2018 by hattsho

admin34
78 Posts
admin34 posted this 09 November 2018

Well good luck I have been trying to get my problem fixed for over three weeks. I have a client that was going to sack me I talked them out of it but they won't give me the final payment of $500 until the problem is fixed and support does not care.

I just had a thought have you tried the other pages to see if the issue is on them? if the issue is not on the other pages then maybe starting a new page and see if that works, using the same content. I have had to start a new page when I had a different problem, which fixed the issue. I've been using Thelmer for around 4 years it can be really temperamentally.

Best of luck

Well good luck I have been trying to get my problem fixed for over three weeks. I have a client that was going to sack me I talked them out of it but they won't give me the final payment of $500 until the problem is fixed and support does not care. I just had a thought have you tried the other pages to see if the issue is on them? if the issue is not on the other pages then maybe starting a new page and see if that works, using the same content. I have had to start a new page when I had a different problem, which fixed the issue. I've been using Thelmer for around 4 years it can be really temperamentally. Best of luck
Support Team
Support Team posted this 4 weeks ago

Hello,
I am very sorry for the delay in reply.

1) As for the section width, right-click on it, go to More Options and check that no width is set to some value in pixels:

width.png

2) As Allan mentioned, when you switch to mobile view, you should be able to adjust things for this view only. Another way to set things up for mobile view is to hide elements that have wrong position for mobile view using "Display On" option and adding similar elements with correct position and "Display On" for mobile only:

display-on.png

If you still have any issues with your theme, please, create new private ticket and attach your theme there with content or provide temporary access to your site.

Gina
Themler Support

Hello, I am very sorry for the delay in reply. 1) As for the section width, right-click on it, go to More Options and check that no width is set to some value in pixels: !width.png! 2) As Allan mentioned, when you switch to mobile view, you should be able to adjust things for this view only. Another way to set things up for mobile view is to hide elements that have wrong position for mobile view using "Display On" option and adding similar elements with correct position and "Display On" for mobile only: !display-on.png! If you still have any issues with your theme, please, create new private ticket and attach your theme there with content or provide temporary access to your site. Gina Themler Support
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