Themler on desktop white screen woocommerce

Nuve
7 Posts
Nuve posted this 10 November 2018

Hi there
I went through your forum to fix this issue urgently but I am still experience this.
On pc desktop when i open themler woocommerce I am getting a white screen. all the other application working fine
can you please help?

Hi there I went through your forum to fix this issue urgently but I am still experience this. On pc desktop when i open themler woocommerce I am getting a white screen. all the other application working fine can you please help?
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2 Comments
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Nuve
7 Posts
Nuve posted this 11 November 2018

Hi there

this is happening for a few weeks now my internet its fine are you able to check in your firewall if my ip is blacklisted please?

27.253.55.198

Hi there this is happening for a few weeks now my internet its fine are you able to check in your firewall if my ip is blacklisted please? 27.253.55.198
Support Team
Support Team posted this 12 November 2018

Hello,

We do not blacklist any IPs for Themler. Hi,

Could you please try to rename the following folder into woocommerce-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_XXXXXXXXXX\woocommerce\

This should help.

Sincerely,
Nettie

Hello, We do not blacklist any IPs for Themler. Hi, Could you please try to rename the following folder into **woocommerce-old** and try to run Themler once again: C:\ProgramData\Themler\hd_data\themler_XXXXXXXXXX\woocommerce\ This should help. Sincerely, Nettie
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