Internal Server Error (500) saving on dektop

andrewatya
26 Posts
andrewatya posted this 05 December 2018

Dear Team,
I get a popup alert while I saving my template.
It is NOT an uploaded and opened-from-Joomla temlate! It's still only on my desktop software.
I cannot be able to save and export as zip file.
Is there any solution for this? I use a payed license, so I need a stable software to continue my work!
I attached a bug screen.
Please help asap.
Thanks in advance,
András

Dear Team, I get a popup alert while I saving my template. It is NOT an uploaded and opened-from-Joomla temlate! It's still only on my desktop software. I cannot be able to save and export as zip file. Is there any solution for this? I use a payed license, so I need a stable software to continue my work! I attached a bug screen. Please help asap. Thanks in advance, András
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2 Comments
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Support Team
Support Team posted this 05 December 2018

Hi,

We apologize for the inconvenience.
Could you please try now. Our developers have fixed this issue.

Sincerely,
Olivia

Hi, We apologize for the inconvenience. Could you please try now. Our developers have fixed this issue. Sincerely, Olivia
andrewatya
26 Posts
andrewatya posted this 06 December 2018

Dear Olivia,
Thank you for your fast reply!
I will test it and notice you if the problem is still exist.
Tank you!
Sincerely,
András

Dear Olivia, Thank you for your fast reply! I will test it and notice you if the problem is still exist. Tank you! Sincerely, András
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