Trying to import an Image but getting error message

briancleary06
4 Posts
briancleary06 posted this 19 December 2018

enter image description here

Screenshot-2018-12-19-at-20.59.17.png

Error message attached

enter image description here!Screenshot-2018-12-19-at-20.59.17.png! Error message attached
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7 Comments
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Support Team
Support Team posted this 20 December 2018

Hello Brian,

What CMS do you use?

Could you please try to pause your antivirus software and also temporarily disable all recently installed CMS extensions and let us know if the issue still persists.

Gina
Themler Support

Hello Brian, What CMS do you use? Could you please try to pause your antivirus software and also temporarily disable all recently installed CMS extensions and let us know if the issue still persists. Gina Themler Support
briancleary06
4 Posts
briancleary06 posted this 20 December 2018

Hello it is word press

Hello it is word press
Support Team
Support Team posted this 20 December 2018

Some security related WP plugins may cause this issue.
Have you tried disabling all 3rd party plugins for test purposes?

Gina

Some security related WP plugins may cause this issue. Have you tried disabling all 3rd party plugins for test purposes? Gina
briancleary06
4 Posts
briancleary06 posted this 20 December 2018

I've disabled all plug ins

I've disabled all plug ins
briancleary06
4 Posts
briancleary06 posted this 20 December 2018

No luck

No luck
Support Team
Support Team posted this 20 December 2018

Could you please check folder permissions as stated in Step 5 here http://answers.themler.io/articles/65488/troubleshooting-read-first

Gina

Could you please check folder permissions as stated in **Step 5** here http://answers.themler.io/articles/65488/troubleshooting-read-first Gina
jmoises
6 Posts
jmoises posted this 21 March 2019

Hi! i find the problem with 403 forbidden issue.

Cpanel have a mode security enable. Disable it wait a couple of minutes and everthing works fine.

Regards

Hi! i find the problem with 403 forbidden issue. Cpanel have a mode security enable. Disable it wait a couple of minutes and everthing works fine. Regards
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