Can´n edit template in joomla

elviro.valencia
18 Posts
elviro.valencia posted this 04 January 2019

Good mornig,
In the domain banosdefuensanta.com to through joomla, can´t not acces to the template.
The plugin is installed, the cookies and files temporary also are cleare.
Attached an file whit the detal. Page in blank.
I need enter in the template for modified the design mobil.
I hope your answer.
Thank you. Elviro

Good mornig, In the domain banosdefuensanta.com to through joomla, can´t not acces to the template. The plugin is installed, the cookies and files temporary also are cleare. Attached an file whit the detal. Page in blank. I need enter in the template for modified the design mobil. I hope your answer. Thank you. Elviro
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mircot80
3 Posts
Is Solution
mircot80 posted this 04 January 2019

same exact problem with Joomla 3.9.1

Cattura.JPG

same exact problem with Joomla 3.9.1 !Cattura.JPG!
elviro.valencia
18 Posts
elviro.valencia posted this 04 January 2019

Good morning,
And, what is the solution?
Greetings. Elviro

Good morning, And, what is the solution? Greetings. Elviro
mircot80
3 Posts
mircot80 posted this 04 January 2019

I do not know, I hope to receive the answer here.

I do not know, I hope to receive the answer here.
Support Team
Support Team posted this 04 January 2019

Hello,
Please, try applying this fix http://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9

Gina
Themler Support

Hello, Please, try applying this fix http://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9 Gina Themler Support
elviro.valencia
18 Posts
elviro.valencia posted this 05 January 2019

Good morning,
I follow yours indications and I solve the problem.
thank you very mush. Elviro

Good morning, I follow yours indications and I solve the problem. thank you very mush. Elviro
mircot80
3 Posts
mircot80 posted this 05 January 2019

perfect thanks

perfect thanks
elviro.valencia
18 Posts
elviro.valencia posted this 07 January 2019

Good morning,
I´m updating all the pages of my clients in joomla 3.9.1, in the domain cocimobelsl.es too it has appeared the page in blanck.
But in this case when trying to open the folders to make the modifications, can not open the files.
I hope you help my by solve this.
Thank you. Elviro

Good morning, I´m updating all the pages of my clients in joomla 3.9.1, in the domain cocimobelsl.es too it has appeared the page in blanck. But in this case when trying to open the folders to make the modifications, can not open the files. I hope you help my by solve this. Thank you. Elviro
Support Team
Support Team posted this 08 January 2019

Elviro,

It is always better to first update the templates (in Themler to the latest version, or at least manually in the files) and only then switch to hiegher CMS version.

Can you access the files via ftp to update them?
Maybe the user you are logged in under doesn't have enough permissions to edit the files directly in Joomla?
If you have the theme saved somewhere, open it in Themler, update to the latest version and simply re-install to Joomla.

Gina
Themler Support

Elviro, It is always better to first update the templates (in Themler to the latest version, or at least manually in the files) and only then switch to hiegher CMS version. Can you access the files via ftp to update them? Maybe the user you are logged in under doesn't have enough permissions to edit the files directly in Joomla? If you have the theme saved somewhere, open it in Themler, update to the latest version and simply re-install to Joomla. Gina Themler Support
elviro.valencia
18 Posts
elviro.valencia posted this 08 January 2019

Goog afternoon,
I access to the files through Cpanel and I solve the situation.
Thank yo for you help. Elviro

Goog afternoon, I access to the files through Cpanel and I solve the situation. Thank yo for you help. Elviro
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