themler is allready opened in an other browser...

frederic11
98 Posts
frederic11 posted this 3 weeks ago

Hello,

i have a problem. I want to open Themler in Joomla, but with Chrome, i have the notice : themler is allready opened in an other browser... And i cant open it. I have to open it with Safari, and it work.

I dont undurstund there is no CLOSE button on themler. How can i close it when i am done with modification ?
Becasue, just close the browser is not a good solution.

Regards

Hello, i have a problem. I want to open Themler in Joomla, but with Chrome, i have the notice : themler is allready opened in an other browser... And i cant open it. I have to open it with Safari, and it work. I dont undurstund there is no CLOSE button on themler. How can i close it when i am done with modification ? Becasue, just close the browser is not a good solution. Regards
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7 Comments
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Support Team
Support Team posted this 3 weeks ago

Hello,

Where are you trying to start Themler initially? In Themler for Mac?

Sincerely,
Nettie

Hello, Where are you trying to start Themler initially? In Themler for Mac? Sincerely, Nettie
frederic11
98 Posts
frederic11 posted this 3 weeks ago

No, in the Joomla admin panel, with Chrome.

No, in the Joomla admin panel, with Chrome.
Support Team
Support Team posted this 3 weeks ago

Hello,

I see. Please clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
Also clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
Let us know if the issue is still present.

Sincerely,
Nettie

Hello, I see. Please clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache Also clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache Let us know if the issue is still present. Sincerely, Nettie
frederic11
98 Posts
frederic11 posted this 3 weeks ago

Hello,

i have made your 2 things. Dosent work...

Hello, i have made your 2 things. Dosent work...
frederic11
98 Posts
frederic11 posted this 3 weeks ago

But, this is the same with my Macbook air or with my desktop PC.

But, this is the same with my Macbook air or with my desktop PC.
Support Team
Support Team posted this 1 weeks ago

One site can be opened in themler only in one place at a time.
If you want to open it in Chrome, make sure the browser tab with Themler editor in closed in other browsers and desktop version as well.
If it still doesn't work, try closing the tab with the site frontend in Chrome and then open Themler editor via admin panel.

Gina
Themler Support

One site can be opened in themler only in one place at a time. If you want to open it in Chrome, make sure the browser tab with Themler editor in closed in other browsers and desktop version as well. If it still doesn't work, try closing the tab with the site frontend in Chrome and then open Themler editor via admin panel. Gina Themler Support
frederic11
98 Posts
frederic11 posted this 6 days ago

Hello,
you dont undurstand my problem, so please watch this video : https://www.youtube.com/watch?v=EM7mf3171xk

Regards

Hello, you dont undurstand my problem, so please watch this video : https://www.youtube.com/watch?v=EM7mf3171xk Regards
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