Themler - importing theme does not work

raffe
46 Posts
raffe posted this 3 weeks ago

Hello,

I can not import any theme from Billion Themes.
After import the site is blank.
I using web browser and CMS is Joomla 3.9.2

Please for answer.

Hello, I can not import any theme from Billion Themes. After import the site is blank. I using web browser and CMS is Joomla 3.9.2 Please for answer.

Last edited 3 weeks ago by raffe

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Support Team
Support Team posted this 3 weeks ago

Hello,

The fact is that not all themes are updated to the latest Themler version that support Joomla 3.9.
Please follow these steps to fix the current theme:
https://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9
After this update the theme to the latest Themler version that supports Joomla 3.9.

Or import a theme in Themler desktop first, update it to the latest Themler version, export and then install in your Joomla 3.9.

Sincerely,
Nettie

Hello, The fact is that not all themes are updated to the latest Themler version that support Joomla 3.9. Please follow these steps to fix the current theme: https://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9 After this update the theme to the latest Themler version that supports Joomla 3.9. Or import a theme in Themler desktop first, update it to the latest Themler version, export and then install in your Joomla 3.9. Sincerely, Nettie
raffe
46 Posts
raffe posted this 3 weeks ago

Hello

Not work,
I was changing all lines in all files,
I still can not Import theme from Billion Themes directyly from browsed when I edtit theme by Themler and also when I installed template directly by Joomla.

Hello Not work, I was changing all lines in all files, I still can not Import theme from Billion Themes directyly from browsed when I edtit theme by Themler and also when I installed template directly by Joomla.
Support Team
Support Team posted this 3 weeks ago

Hello,

Please try the second way - to import a theme from BillionThemes in Themler desktop, update it there to the latest Themler version, save, export and install on your websited with Joomla 3.9. Let us know if any issues appear in process.

Sincerely,
Nettie

Hello, Please try the second way - to import a theme from BillionThemes in Themler desktop, update it there to the latest Themler version, save, export and install on your websited with Joomla 3.9. Let us know if any issues appear in process. Sincerely, Nettie
raffe
46 Posts
raffe posted this 3 weeks ago

Hello,

I'm not sure if we understand each other well,
I import the theme from Billion Themes directly into Themler in the Chrome browser,
I attach a picture.

Hello, I'm not sure if we understand each other well, I import the theme from Billion Themes directly into Themler in the Chrome browser, I attach a picture.
Support Team
Support Team posted this 3 weeks ago

Hello,

Please try to download the same theme separately from templates http://templates.themler.io/ and follow the steps provided above. Let us know if there are any issues.

Sincerely,
Nettie

Hello, Please try to download the same theme separately from templates http://templates.themler.io/ and follow the steps provided above. Let us know if there are any issues. Sincerely, Nettie
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