videos does not autoplay

gmmcreative
13 Posts
gmmcreative posted this 13 February 2019

I have a video set to auto play on a website i am building. Why is it that I am the only one that the video will auto play and everybody else it does not? What is the point of turning on the auto play feature for a video if it is not going to autoplay on some people's computers? Can someone explain this? I have attached a screenshot to show that I have turned on autoplay for the video. So why doesn't it work?

I have a video set to auto play on a website i am building. Why is it that I am the only one that the video will auto play and everybody else it does not? What is the point of turning on the auto play feature for a video if it is not going to autoplay on some people's computers? Can someone explain this? I have attached a screenshot to show that I have turned on autoplay for the video. So why doesn't it work?
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9 Comments
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Support Team
Support Team posted this 14 February 2019

Hello Nick,

Try adding this piece of the code to the video link itself: ?autoplay=1
For example, the link is http://www.youtube.com/embed/JW5fy3fY, make it http://www.youtube.com/embed/JW5fy3fY?autoplay=1

Gina
Themler Support

Hello Nick, Try adding this piece of the code to the video link itself: ?autoplay=1 For example, the link is http://www.youtube.com/embed/JW5fy3fY, make it http://www.youtube.com/embed/JW5fy3fY?autoplay=1 Gina Themler Support
gmmcreative
13 Posts
gmmcreative posted this 14 February 2019

ok will do. would that be where you drop the youtube link up in the menu? The main question is why does a video auto play for me on my computer but not for someone else? That is what is most perplexing.

ok will do. would that be where you drop the youtube link up in the menu? The main question is why does a video auto play for me on my computer but not for someone else? That is what is most perplexing.
Support Team
Support Team posted this 15 February 2019

Yes, this is where you put youtube link in the menu.

I can't tell for sure why it doesn't autoplay for some users. Could you please provide the link to your site so we could check how it works on our side?

Gina
Themler Support

Yes, this is where you put youtube link in the menu. I can't tell for sure why it doesn't autoplay for some users. Could you please provide the link to your site so we could check how it works on our side? Gina Themler Support
gilles.schmitt
6 Posts
gilles.schmitt posted this 3 weeks ago

I have a video set to auto play on a website i am building. Why is it that I am the only one that the video will auto play and everybody else it does not? What is the point of turning on the auto play feature for a video if it is not going to autoplay on some people's computers? Can someone explain this? I have attached a screenshot to show that I have turned on autoplay for the video. So why doesn't it work?
J'ai le même probleme sur plusieurs de mes sites internet !!!

> I have a video set to auto play on a website i am building. Why is it that I am the only one that the video will auto play and everybody else it does not? What is the point of turning on the auto play feature for a video if it is not going to autoplay on some people's computers? Can someone explain this? I have attached a screenshot to show that I have turned on autoplay for the video. So why doesn't it work? J'ai le même probleme sur plusieurs de mes sites internet !!!
gilles.schmitt
6 Posts
gilles.schmitt posted this 3 weeks ago

J'ai le même problèmes avec les vidéo pas d'autoplay!!!

J'ai le même problèmes avec les vidéo pas d'autoplay!!!
Vitaliy WD
344 Posts
Vitaliy WD posted this 3 weeks ago

Autoplaying videos is quite a complicated issue, as many browsers are fighting against it, because it can be used to create a bad user experience.

Chrome with its latest versions limited down videos, that they can only autoplay if the video is muted. This is just one of their limitations. The other one is, that a video can only start if the user had interaction with your website, meaning he clicked anywhere on it. Because of this we modified our code too, to start the video, if the user clicks anywhere on your page, as this is the best we could do and there are no workarounds.

See the official announcement https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

There is many other limitation depended on browser, devise and os.

Autoplaying videos is quite a complicated issue, as many browsers are fighting against it, because it can be used to create a bad user experience. Chrome with its latest versions limited down videos, that they can only autoplay if the video is muted. This is just one of their limitations. The other one is, that a video can only start if the user had interaction with your website, meaning he clicked anywhere on it. Because of this we modified our code too, to start the video, if the user clicks anywhere on your page, as this is the best we could do and there are no workarounds. See the official announcement https://developers.google.com/web/updates/2017/09/autoplay-policy-changes There is many other limitation depended on browser, devise and os.

Last edited 3 weeks ago by Eugene

Support Team
Support Team posted this 3 weeks ago

Hello Gilles,

If you use youtuve or vimeo videos, try following my first suggestion with adding autoplay code to the video link.
If you have another video file (link to the file), you may need to manually edit the code to force autoplay. Even then some browsers (like mobile) may not play the video due to their policy.
Please, contact support in a separate private ticket with the details if you need further help.

Gina
Themler Support

Hello Gilles, If you use youtuve or vimeo videos, try following my first suggestion with adding autoplay code to the video link. If you have another video file (link to the file), you may need to manually edit the code to force autoplay. Even then some browsers (like mobile) may not play the video due to their policy. Please, contact support in a separate private ticket with the details if you need further help. Gina Themler Support
gilles.schmitt
6 Posts
gilles.schmitt posted this 3 weeks ago

Bonjour Gina
Un grand merci pour votre réponse.
Votre première solution en ajoutant au code l'autoplay ne fonctionne pas et cela sur des anciens sites web ou en cours de production.
Je vais voir 2 solutions: Lle (lien vers le fichier) en passant par une insertion d'un code classique Html ou une autre solution avec l’intégration d'un code Html avec JCE médiaBox parce que il fonctionne trés bien avec Themler pour les images ( Notamment les balises Title)
Si il y a un problème ou une solution, je vous informe du résultat.

Bonjour Gina Un grand merci pour votre réponse. Votre première solution en ajoutant au code l'autoplay ne fonctionne pas et cela sur des anciens sites web ou en cours de production. Je vais voir 2 solutions: Lle (lien vers le fichier) en passant par une insertion d'un code classique Html ou une autre solution avec l’intégration d'un code Html avec JCE médiaBox parce que il fonctionne trés bien avec Themler pour les images ( Notamment les balises Title) Si il y a un problème ou une solution, je vous informe du résultat.
Support Team
Support Team posted this 2 weeks ago

Gilles, thank you. Make sure to create new ticket if any problem arise.

Gina
Themler Support

Gilles, thank you. Make sure to create new ticket if any problem arise. Gina Themler Support
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