YouTube Video Error - Video Unavailalbe when we click on Play Button

Web IT Solutions LLP
343 Posts
Web IT Solutions LLP posted this 3 weeks ago

Dear Sir,

We are added YouTube Control in our HTML Website Page (Video.html) while at the time of clicking the video play button it shows one error message as - Video Unavailable. Why?

The same vide is playing successfully from a direct link or from YouTube in Browser but from our Themler Project, it is not. What will be the error please fix this ASAP and share the solutions to us.

YouTube Video Direct URL - Which are not playing in Themler HTML Project
https://www.youtube.com/watch?v=VkC6XewqkMk
https://www.youtube.com/watch?v=OlOxghrqMbY

Ex[ecting your quick response, we are unable to process our work due to this issue. Screenshot of the error message is attached here.

Regards
Suffian Ahmed

Dear Sir, We are added YouTube Control in our HTML Website Page (Video.html) while at the time of clicking the video play button it shows one error message as - Video Unavailable. Why? The same vide is playing successfully from a direct link or from YouTube in Browser but from our Themler Project, it is not. What will be the error please fix this ASAP and share the solutions to us. YouTube Video Direct URL - Which are not playing in Themler HTML Project https://www.youtube.com/watch?v=VkC6XewqkMk https://www.youtube.com/watch?v=OlOxghrqMbY Ex[ecting your quick response, we are unable to process our work due to this issue. Screenshot of the error message is attached here. Regards Suffian Ahmed
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Web IT Solutions LLP
343 Posts
Web IT Solutions LLP posted this 3 weeks ago

Any updates on this please ??? Consider this as important and provide the fixes ASAP.

Note: Is your support team reply only for the payed support or for general users too they will take care of reply the support tickets ? I am wondering why your team is not replying my tickets.

Regards
Suffian Ahmed

Any updates on this please ??? Consider this as important and provide the fixes ASAP. Note: Is your support team reply only for the payed support or for general users too they will take care of reply the support tickets ? I am wondering why your team is not replying my tickets. Regards Suffian Ahmed
Web IT Solutions LLP
343 Posts
Web IT Solutions LLP posted this 2 weeks ago

hello. Need your reply on this one please ?

hello. Need your reply on this one please ?
Web IT Solutions LLP
343 Posts
Web IT Solutions LLP posted this 5 days ago

any updates ???

any updates ???
Support Team
Support Team posted this 3 days ago

Hello Suffian,
I apologize for the delay and am very sorry we caused troubles for your project.
I have tried inserting the video to a theme using this link:

https://www.youtube.com/embed/VkC6XewqkMk?controls=0

And it works fine on my end. Could you please try this link instead and let us know if it works for you?
I have got it from the "embed" option in youtube.

Gina
Themler Support

Hello Suffian, I apologize for the delay and am very sorry we caused troubles for your project. I have tried inserting the video to a theme using this link: https://www.youtube.com/embed/VkC6XewqkMk?controls=0 And it works fine on my end. Could you please try this link instead and let us know if it works for you? I have got it from the "embed" option in youtube. Gina Themler Support
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