Error message - Please renew the WordPress License

Web IT Solutions LLP
389 Posts
Web IT Solutions LLP posted this 25 April 2019

Dear Sir,

While working on WordPress CMS Theme I am getting the error message - Please Renew The WordPress License.

Whey all of a sudden this error message, I have login successfully and why we need to renew the license in order to work with CMS Themes. Is that mandatory?

Find the screenshot for your reference attached here.

Regards
Suffian Ahmed

Dear Sir, While working on WordPress CMS Theme I am getting the error message - Please Renew The WordPress License. Whey all of a sudden this error message, I have login successfully and why we need to renew the license in order to work with CMS Themes. Is that mandatory? Find the screenshot for your reference attached here. Regards Suffian Ahmed
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5 Comments
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Support Team
Support Team posted this 25 April 2019

Hello Suffian,

Have you updated the theme to the latest Themler version or installed new Themler desktop from our website?

Sincerely,
Nettie

Hello Suffian, Have you updated the theme to the latest Themler version or installed new Themler desktop from our website? Sincerely, Nettie
Web IT Solutions LLP
389 Posts
Web IT Solutions LLP posted this 25 April 2019

can you let us know how to update the theme to the latest Themler version... steps, please.

And share the direct link to download the latest version of Themler too.

Let me try and get back to you.

can you let us know how to update the theme to the latest Themler version... steps, please. And share the direct link to download the latest version of Themler too. Let me try and get back to you.
Support Team
Support Team posted this 25 April 2019

Hello,

No, you shouldn't update - in contrary, I have asked it because if you had updated Themler, you won't be able to save or export themes with your current license. I see that your subscription ended on October 06, 2018. You may edit the themes and save them as long as you don't update Themler.
Could you please try to clear browser cache and AppCache and let us know if the issue is still present?

Sincerely,
Nettie

Hello, No, you shouldn't update - in contrary, I have asked it because if you had updated Themler, you won't be able to save or export themes with your current license. I see that your subscription ended on October 06, 2018. You may edit the themes and save them as long as you don't update Themler. Could you please try to clear browser cache and AppCache and let us know if the issue is still present? Sincerely, Nettie

Last edited 25 April 2019 by Support Team

Web IT Solutions LLP
389 Posts
Web IT Solutions LLP posted this 16 May 2019

Yes, still the same....

Can we get the discount to upgrade the same, any special discount for exisitng users.

Regards
Suffian Ahmed

Yes, still the same.... Can we get the discount to upgrade the same, any special discount for exisitng users. Regards Suffian Ahmed
Support Team
Support Team posted this 17 May 2019

Log in to themler.io and go to http://themler.io/Purchase page. There you should see your subscription, click on UPDATE and then you will see the prices below the subscription change to reflect discount.

We can check what version you current theme is to understand why it requires updated license. Let us know, we will make this topic private.

Gina
Themler Support

Log in to themler.io and go to http://themler.io/Purchase page. There you should see your subscription, click on UPDATE and then you will see the prices below the subscription change to reflect discount. We can check what version you current theme is to understand why it requires updated license. Let us know, we will make this topic private. Gina Themler Support
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