Themler doesn't work on Desktop and Wordpress

info1736
6 Posts
info1736 posted this 09 May 2019

Themler doesn't load on Desktop and Wordpress. Error-message:
Desktop: Auf 127.0.0.1:12080 wird folgendes Angezeigt: Retry?
Wordpress (online): Auf "my Domain" wird folgendes Angezeigt: Retry?

Test it on Chrome, Firefox and IE

What is going wrong...test it on other PC the same error.... I turned of plugins, shut down Antivir-Software...as you describe in other Topic....

Need fast help!!! Please!

Themler doesn't load on Desktop and Wordpress. Error-message: Desktop: **Auf 127.0.0.1:12080 wird folgendes Angezeigt: Retry?** Wordpress (online): **Auf "my Domain" wird folgendes Angezeigt: Retry?** Test it on Chrome, Firefox and IE What is going wrong...test it on other PC the same error.... I turned of plugins, shut down Antivir-Software...as you describe in other Topic.... Need fast help!!! Please!
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info1736
6 Posts
info1736 posted this 09 May 2019

Forget after error message in Browser i say retry than following message comes:
Sorry, an error has occurred. Please clear your browser cache.

Do it - Doesnt Help..

**Forget** after error message in Browser i say retry than following message comes: **Sorry, an error has occurred. Please clear your browser cache.** Do it - Doesnt Help..
info1736
6 Posts
info1736 posted this 09 May 2019

Find out that only Woocommerce Themes don't start loading with themler...Online and Offline...

Find out that only Woocommerce Themes don't start loading with themler...Online and Offline...
Support Team
Support Team posted this 09 May 2019

Hello,

We are sorry for the issue. It is related to the latest Chrome version and will be fixed soon. Meanwhile please use Themler in Firefox browser.

Sincerely,
Nettie

Hello, We are sorry for the issue. It is related to the latest Chrome version and will be fixed soon. Meanwhile please use Themler in Firefox browser. Sincerely, Nettie
info1736
6 Posts
info1736 posted this 10 May 2019

Thaaaanks it runs on Firefox.... :-) helps me...

Thaaaanks it runs on Firefox.... :-) helps me...
Support Team
Support Team posted this 14 May 2019

Hello,

The issue in Chrome is fixed, but in order to open the website correctly the following steps are recommended:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

For Themler desktop please clear AppCache like this:
https://answers.themler.io/articles/14063/how-to-clear-appcache
And then browser cache:
https://answers.themler.io/articles/13879/themler-desktop-troubleshooting#clear_cache

Sincerely,
Nettie

Hello, The issue in Chrome is fixed, but in order to open the website correctly the following steps are recommended: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. For Themler desktop please clear AppCache like this: https://answers.themler.io/articles/14063/how-to-clear-appcache And then browser cache: https://answers.themler.io/articles/13879/themler-desktop-troubleshooting#clear_cache Sincerely, Nettie
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