Always the same problem when starting Themler : 127.0.0.1:12080

bruno.nicolas
3 Posts
bruno.nicolas posted this 2 weeks ago

Hello !

I have always the same problem with Themler.
When Themler is starting, i have this error : 127.0.0.1:12080 indique Retry ?

What can i do ?

Error log in attachments.

Thanks for your help and have a nice day.

Bruno Nicolas

Hello ! I have always the same problem with Themler. When Themler is starting, i have this error : 127.0.0.1:12080 indique Retry ? What can i do ? Error log in attachments. Thanks for your help and have a nice day. Bruno Nicolas
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Support Team
Support Team posted this 2 weeks ago

Hello,

We are sorry for the issue, our developers are working at fixing it. Could you please temporarily use Firefox browser to run Themler using this link:
http://127.0.0.1:12080/themler_1252863909/startup/

Sincerely,
Nettie

Hello, We are sorry for the issue, our developers are working at fixing it. Could you please temporarily use Firefox browser to run Themler using this link: http://127.0.0.1:12080/themler_1252863909/startup/ Sincerely, Nettie
bruno.nicolas
3 Posts
bruno.nicolas posted this 2 weeks ago

Hello,

Thanks for the support.
No problem with Firefox ;-)

Hello, Thanks for the support. No problem with Firefox ;-)
contacto19
1 Posts
contacto19 posted this 2 weeks ago

Hello
I also have that error. (view image).
The link in firefox does not work.
I can not do anything.
a greeting.

Hello I also have that error. (view image). The link in firefox does not work. I can not do anything. a greeting.
wieland.kleinert
2 Posts
wieland.kleinert posted this 2 weeks ago

allways error, error...

nothing works

Server-error
SyntaxError: Unexpected end of JSON input
http://cstatic.themler.ii/controls/439/controls_presets.json

why, why, why?

allways error, error... nothing works Server-error SyntaxError: Unexpected end of JSON input http://cstatic.themler.ii/controls/439/controls_presets.json why, why, why?
Support Team
Support Team posted this 1 weeks ago

We apologize for the issue, we are working on it.

You should be able to open Themler in Firefox though. Please try to run the URL like this in a browser:
http://127.0.0.1:12080/themler_XXXXXXXXXX/startup/
The numbers instead of XXXXXXXXXX are individual and can be found at the path like C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx

Gina
Themler Support

We apologize for the issue, we are working on it. You should be able to open Themler in Firefox though. Please try to run the URL like this in a browser: http://127.0.0.1:12080/themler_XXXXXXXXXX/startup/ The numbers instead of XXXXXXXXXX are individual and can be found at the path like C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx Gina Themler Support
Support Team
Support Team posted this 6 days ago

Hello,

The issue is fixed, but in order to open the website correctly the following steps are recommended:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

Sincerely,
Nettie

Hello, The issue is fixed, but in order to open the website correctly the following steps are recommended: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Sincerely, Nettie
assistenza.storm
20 Posts
assistenza.storm posted this 3 days ago

Hello,

The issue is fixed, but in order to open the website correctly the following steps are recommended:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

Sincerely,
Nettie

now I take everything you write with pliers. Have you solved it? but really! you have a technical department of incompetents that's the reality. I reinstalled chrome, made the steps you indicated and continues to fail in the desktop version. What is the point in offering a desktop version based on chrome if we then have to work directly on the host with firefox? answer this. The problem of 127.0.0.1:12080 continues to present itself also cleaning the cache and images and also removing the sites from memory. Solve this problem because it is already a month that it is impossible to use the program

> Hello, > > The issue is fixed, but in order to open the website correctly the following steps are recommended: > 1) Open this URL in Chrome: > chrome://appcache-internals > find your website and click on 'Remove Item' > > 2) Open this URL in Chrome: > chrome://settings/clearBrowserData > select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). > > 3) Reload your Themler Editor. > > Sincerely, > Nettie now I take everything you write with pliers. Have you solved it? but really! you have a technical department of incompetents that's the reality. I reinstalled chrome, made the steps you indicated and continues to fail in the desktop version. What is the point in offering a desktop version based on chrome if we then have to work directly on the host with firefox? answer this. The problem of 127.0.0.1:12080 continues to present itself also cleaning the cache and images and also removing the sites from memory. Solve this problem because it is already a month that it is impossible to use the program

Last edited 3 days ago by assistenza.storm

8055540
3 Posts
8055540 posted this 3 days ago

Same problem! Please, solve it urgently!
I use Chrome and do not install Firefox.

SyntaxError; Unexpected end of JSON input
http://cstatic.themler.io/controls/473/controls_presets.json

Same problem! Please, solve it urgently! I use Chrome and do not install Firefox. SyntaxError; Unexpected end of JSON input http://cstatic.themler.io/controls/473/controls_presets.json

Last edited 3 days ago by 8055540

8055540
3 Posts
8055540 posted this 3 days ago

It is so strange... Dear Themler team, you have the answer for this problem. Why you don't know the answer?!

Dear customers, I solved my problem by
Alternative method
Close Themler.
Find and rename c:\Users\user_name\AppData\Local\Themler\ChromeData folder (e.g. "ChromeData_1").
Open Themler.

I found it here: http://answers.themler.io/articles/13879/themler-desktop-troubleshooting

It is so strange... Dear Themler team, you have the answer for this problem. Why you don't know the answer?! Dear customers, I solved my problem by Alternative method Close Themler. Find and rename c:\Users\user_name\AppData\Local\Themler\ChromeData folder (e.g. "ChromeData_1"). Open Themler. I found it here: http://answers.themler.io/articles/13879/themler-desktop-troubleshooting
8055540
3 Posts
8055540 posted this 3 days ago

Hello !

I have always the same problem with Themler.
When Themler is starting, i have this error : 127.0.0.1:12080 indique Retry ?

What can i do ?

<skipped>

I solved my problem by
Alternative method
Close Themler.
Find and rename c:\Users\user_name\AppData\Local\Themler\ChromeData folder (e.g. "ChromeData_1").
Open Themler.

I found it here: http://answers.themler.io/articles/13879/themler-desktop-troubleshooting

> Hello ! > > I have always the same problem with Themler. > When Themler is starting, i have this error : 127.0.0.1:12080 indique Retry ? > > What can i do ? > &lt;skipped&gt; I solved my problem by Alternative method Close Themler. Find and rename c:\Users\user_name\AppData\Local\Themler\ChromeData folder (e.g. &quot;ChromeData_1&quot;). Open Themler. I found it here: http://answers.themler.io/articles/13879/themler-desktop-troubleshooting
Support Team
Support Team posted this 2 days ago

Hello,

The issue should be fixed now. If it is still present in Themler for Windows, please try the following:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Please let us know the result.

Sincerely,
Nettie

Hello, The issue should be fixed now. If it is still present in Themler for Windows, please try the following: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Please let us know the result. Sincerely, Nettie
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