Unable to start Themler

swimmada
2 Posts
swimmada posted this 11 June 2019

Hello.
I can't run Themler on Windows 10. First, it was a server error and now it is still not reading and is just a white screen.

Hello. I can't run Themler on Windows 10. First, it was a server error and now it is still not reading and is just a white screen.
Vote to pay developers attention to this features or issue.
2 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 11 June 2019

Hello,
Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:
C:\Program Files (x86)\Themler
C:\ProgramData\Themler
4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Gina
Themler Support

Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Gina Themler Support
swimmada
2 Posts
swimmada posted this 11 June 2019

Thank you for the advice. It's already functional.

Petr Adamec

Thank you for the advice. It's already functional. Petr Adamec
You must log in or register to leave comments