Problem with Slide menu in Joomla

info295
10 Posts
info295 posted this 18 June 2019

Hello... hope you can help ;)

I've selected the Slide Menu option in Themler.
On the tablet everything is working great, only it isn't great on mobile ;)
On mobile the Slide menu is loading under the menu-button?
This site is on one of our test servers, see: https://05.bluepoint-concept.nl/

We have build several sites with the same structure/settings with no problem at all (see https://www.bluepoint-webdesign.nl/) ? We have comparing them but can't find what is wrong... hope you have any suggestions?!

Regards,
Michiel

Hello... hope you can help ;) I've selected the **Slide Menu** option in Themler. On the tablet everything is working great, only it isn't great on mobile ;) On mobile the Slide menu is **loading under the menu-button**? This site is on one of our test servers, see: https://05.bluepoint-concept.nl/ We have build several sites with the same structure/settings with no problem at all (see https://www.bluepoint-webdesign.nl/) ? We have comparing them but can't find what is wrong... hope you have any suggestions?! Regards, Michiel
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info295
10 Posts
info295 posted this 5 weeks ago

Posted this 5 days ago... is there anyone how knows this?

Posted this 5 days ago... is there anyone how knows this?
info295
10 Posts
info295 posted this 5 weeks ago

we have installed an existing template (our own Bluepoint webdesign) with exactly the same Slide menu and it works great. No idea what this is about ... some help would be welcome Themler!

Hope to hear from you soon.

Regards,
Michiel

we have installed an existing template (our own Bluepoint webdesign) with **exactly the same Slide menu** and it works great. No idea what this is about ... some help would be welcome Themler! Hope to hear from you soon. Regards, Michiel
info295
10 Posts
info295 posted this 4 weeks ago

Hello.... can I get any answer on this???

Hello.... can I get any answer on this???
Support Team
Support Team posted this 2 weeks ago

Hello,
I apologize for the delay.

Please, try removing the menu and then adding it back.
If you use any 3rd party plugin in Joomla, try disabling them as well.

Gina
Themler Support

Hello, I apologize for the delay. Please, try removing the menu and then adding it back. If you use any 3rd party plugin in Joomla, try disabling them as well. Gina Themler Support
info295
10 Posts
info295 posted this 2 weeks ago

I have taken out the hmenu and put it back in again ... unfortunately no difference. I have now put another template (from our own website) on the "Contact" menu button to see if it can still be due to a plugin or something similar.
The strange thing is that the Slide Menu works fine in the other template, under the contact button... and not in the original template (homepage)?!

See: https://05.bluepoint-concept.nl/
And: https://05.bluepoint-concept.nl/contact

Please let me know if you need any Admin login...

Michiel

I have taken out the hmenu and put it back in again ... unfortunately no difference. I have now put another template (from our own website) on the "Contact" menu button to see if it can still be due to a plugin or something similar. The strange thing is that the Slide Menu works fine in the other template, under the contact button... and not in the original template (homepage)?! See: [https://05.bluepoint-concept.nl/][1] And: [https://05.bluepoint-concept.nl/contact][2] Please let me know if you need any Admin login... Michiel [1]: https://05.bluepoint-concept.nl/ [2]: https://05.bluepoint-concept.nl/contact
Support Team
Support Team posted this 2 weeks ago

There is an animation of the block with the text on Home page, it slides from the left on load. Could you please disable animation and check if then the menu works?

Gina
Themler Support

There is an animation of the block with the text on Home page, it slides from the left on load. Could you please disable animation and check if then the menu works? Gina Themler Support
info295
10 Posts
info295 posted this 2 weeks ago

I already tried that and didn't work... but I have shut down all the effects on the homepage for you.
No working on another website with a megamenu... there I have the same problem with the slide menu.
Maybe a bug in Themler <> Joomla?

Michiel

I already tried that and didn't work... but I have shut down all the effects on the homepage for you. No working on another website with a megamenu... there I have the same problem with the slide menu. Maybe a bug in Themler &lt;&gt; Joomla? Michiel
Support Team
Support Team posted this 2 weeks ago

The issue is reported to the developers.
Sometimes other elements on the site may trigger this issue, but I couldn't find which exactly on that page so far.

Gina
Themler Support

The issue is reported to the developers. Sometimes other elements on the site may trigger this issue, but I couldn't find which exactly on that page so far. Gina Themler Support
info295
10 Posts
info295 posted this 2 weeks ago

Let me know if they need the admin login of this site ... it is a test environment for us that is currently no longer relevant ... so they have a nice test environment where the problem is already occurring.
If that solves the problem faster;)

Michiel

Let me know if they need the admin login of this site ... it is a test environment for us that is currently no longer relevant ... so they have a nice test environment where the problem is already occurring. If that solves the problem faster;) Michiel
Support Team
Support Team posted this 2 weeks ago

Yes, please, provide temporary access to the admin panel.

Gina
Themler Support

Yes, please, provide temporary access to the admin panel. Gina Themler Support
info295
10 Posts
info295 posted this 2 weeks ago

Login link: https://05.bluepoint-concept.nl/administrator/index.php?blue=backend
User: Themler
Pass: 45Dw@qw

Login link: https://05.bluepoint-concept.nl/administrator/index.php?blue=backend User: Themler Pass: 45Dw@qw
Support Team
Support Team posted this 2 days ago

I am very sorry for the delay.
I have removed padding and margin for the column that contains horizontal menu in Phone view.
I have also removed "Move Vertically" value for this column and set the height to 50px (same as for tablet view). Then the button jumped up and got half-visible so I have added top margin to the button itself (check both screenshots). I have saved the theme, this seems to have fixed the menu. Please check.

Gina
Themler Support

I am very sorry for the delay. I have removed padding and margin for the column that contains horizontal menu in Phone view. I have also removed "Move Vertically" value for this column and set the height to 50px (same as for tablet view). Then the button jumped up and got half-visible so I have added top margin to the button itself (check both screenshots). I have saved the theme, this seems to have fixed the menu. Please check. Gina Themler Support
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