503 Service Unavailable message when publishing

alleminbe
55 Posts
alleminbe posted this 30 June 2019

Hi
Each time I try to publish using themler I get a 503 Service Unavailable message as shown in the attachment, I have added some CMS code when it stated and removed it and still, the message remains.

I deactivated plugins and still showing the message.

Please help me to fix the problem.

Hi Each time I try to publish using themler I get a 503 Service Unavailable message as shown in the attachment, I have added some CMS code when it stated and removed it and still, the message remains. I deactivated plugins and still showing the message. Please help me to fix the problem.
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Support Team
Support Team posted this 02 July 2019

Hello,
This error seems may be caused by some program or plugin blocking the connection. Please, try disabling proxy, firewall, antivirus on your computer; any 3rd party plugins in a browser you work in and in the CMS admin panel.

Gina
Themler Support

Hello, This error seems may be caused by some program or plugin blocking the connection. Please, try disabling proxy, firewall, antivirus on your computer; any 3rd party plugins in a browser you work in and in the CMS admin panel. Gina Themler Support
alleminbe
55 Posts
alleminbe posted this 02 July 2019

Hi

What do you mean by any 3rd party plugins in a browser? you mean Chrome extensions.

I have disabled all Chrome extensions, disabled firewall, antivirus and still, the error message appears when I publish.

I removed the site from 'chrome://appcache-internals' and cleared Cached image and files and still, the error message appears when I publish.

Using Firefox in publish without a problem.

Where would the problem be? it works fine using Firefox but not in Chrome.

Kind regards,

Hi What do you mean by any 3rd party plugins in a browser? you mean Chrome extensions. I have disabled all Chrome extensions, disabled firewall, antivirus and still, the error message appears when I publish. I removed the site from 'chrome://appcache-internals' and cleared Cached image and files and still, the error message appears when I publish. Using Firefox in publish without a problem. Where would the problem be? it works fine using Firefox but not in Chrome. Kind regards,

Last edited 02 July 2019 by alleminbe

alleminbe
55 Posts
alleminbe posted this 02 July 2019

What the difference between save and publish?
When I click on save it saves the theme on WordPress the same as publish
I don't get the error message if I click on save but it comes if I click on publish.

What the difference between save and publish? When I click on save it saves the theme on WordPress the same as publish I don't get the error message if I click on save but it comes if I click on publish.
alleminbe
55 Posts
alleminbe posted this 02 July 2019

I have fixed the problem, I have reset Chrome to the default settings.

Thanks for your help.

I have fixed the problem, I have reset Chrome to the default settings. Thanks for your help.
Support Team
Support Team posted this 03 July 2019

Great!

3rd party plugins in a browser are extensions that can be added to the browser like AdBlock, Flash player, etc.

Save should save the project without making any changes to the live site. Publish should save the poject and update the live site.

Gina
Themler Support

Great! 3rd party plugins in a browser are extensions that can be added to the browser like AdBlock, Flash player, etc. Save should save the project without making any changes to the live site. Publish should save the poject and update the live site. Gina Themler Support
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