Server Error Themler Desktop

HarthMediadesign
4 Posts
HarthMediadesign posted this 15 July 2019

Good evening,
Since yesterday, my Themler is no longer :( I have purchased the latest version about 3 weeks ago When importing a Billion Themes (ZIP) I get the following message.

Picture Fail:
https://ibb.co/RcL2WwM

or

https://ibb.co/zZJvyQv

I had this problem before

Hello,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

  1. If they exist, remove them.
  2. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
  3. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme.
    Please let us know the result.

Relating Artisteer projects. It is possible, to import Artisteer themes in Themler: for Joomla, Wordpress and HTML Export. Please use this latest Artisteer version, the special export types for Themler are present there in the Export drop-down:
www.artisteer.com/media/p4/files/Artisteer.4.3.0.60928.exe

Sincerely,
Nettie,
BillionDigital Team

After the reinstallation based on the instructions came above problem

Greets Tobi

Good evening, Since yesterday, my Themler is no longer :( I have purchased the latest version about 3 weeks ago When importing a Billion Themes (ZIP) I get the following message. Picture Fail: https://ibb.co/RcL2WwM or https://ibb.co/zZJvyQv **I had this problem before** Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme. Please let us know the result. Relating Artisteer projects. It is possible, to import Artisteer themes in Themler: for Joomla, Wordpress and HTML Export. Please use this latest Artisteer version, the special export types for Themler are present there in the Export drop-down: www.artisteer.com/media/p4/files/Artisteer.4.3.0.60928.exe Sincerely, Nettie, BillionDigital Team **After the reinstallation based on the instructions came above problem** Greets Tobi

Last edited 15 July 2019 by HarthMediadesign

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6 Comments
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HarthMediadesign
4 Posts
HarthMediadesign posted this 15 July 2019

The problem still exists!
https://ibb.co/HdzDgsB

The problem still exists! https://ibb.co/HdzDgsB
Support Team
Support Team posted this 16 July 2019

Hello,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler Support

Hello, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler Support
HarthMediadesign
4 Posts
HarthMediadesign posted this 16 July 2019

Thanks for the answer. The import from the ZIP file has now worked. But unfortunately not importing in the desktop version of Billion Themes.

I still get the Error 127.0.0.1:12080

Thanks for the answer. The import from the ZIP file has now worked. But unfortunately not importing in the desktop version of Billion Themes. I still get the Error 127.0.0.1:12080
Support Team
Support Team posted this 17 July 2019

Please, do the steps for desktop version once again. If it still doesn't work, please, do the following:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:
C:\Program Files (x86)\Themler
C:\ProgramData\Themler
4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.

Gina
Themler Support

Please, do the steps for desktop version once again. If it still doesn't work, please, do the following: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Gina Themler Support
HarthMediadesign
4 Posts
HarthMediadesign posted this 18 July 2019

Hi,
it works!

Thanks!

greets
Tobi

Hi, it works! Thanks! greets Tobi
Support Team
Support Team posted this 18 July 2019

You are welcome! Please feel free to contact us in any other case.

Sincerely,
Themler Team

You are welcome! Please feel free to contact us in any other case. Sincerely, Themler Team
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