white screen themler

Fabiano
10 Posts
Fabiano posted this 5 weeks ago

I'm trying to open the themler on the site, but it is only on the white screen, what can I do?

I'm trying to open the themler on the site, but it is only on the white screen, what can I do?
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Support Team
Support Team posted this 5 weeks ago

Hello,

Please try the following:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

Sincerely,
Nettie

Hello, Please try the following: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Sincerely, Nettie
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