white screen themler

Fabiano
10 Posts
Fabiano posted this 26 July 2019

I'm trying to open the themler on the site, but it is only on the white screen, what can I do?

I'm trying to open the themler on the site, but it is only on the white screen, what can I do?
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Support Team
Support Team posted this 26 July 2019

Hello,

Please try the following:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

Sincerely,
Nettie

Hello, Please try the following: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Sincerely, Nettie
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