difficulty exporting themler

claudio34
5 Posts
claudio34 posted this 16 August 2019

When I export the files, the system does not show where I save or export the files.

When I export the files, the system does not show where I save or export the files.
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3 Comments
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Support Team
Support Team posted this 16 August 2019

Hello,

Do you use Themler for Mac? Could you then please check the default save location for the Safari browser?

Sincerely,
Nettie

Hello, Do you use Themler for Mac? Could you then please check the default save location for the Safari browser? Sincerely, Nettie
claudio34
5 Posts
claudio34 posted this 5 weeks ago

I use chrome and safari and I've checked both safari and chrome, it doesn't appear anywhere. I also used search using the name saved, nothing.
I subscribed for 49.00 but I am using it as free. I already joined my user, but not saved

I use chrome and safari and I've checked both safari and chrome, it doesn't appear anywhere. I also used search using the name saved, nothing. I subscribed for 49.00 but I am using it as free. I already joined my user, but not saved

Last edited 5 weeks ago by claudio34

Support Team
Support Team posted this 5 weeks ago

Claudio,
1) By default Themler exports zip files to C:\Users[Your username on the computer]\Downloads folder.

2) Do you mean that despite purchased subscription your Themler runs as free version? Have you logged in to Themler under same account where you see your purchase on themler.io site?

Gina
Themler Support

Claudio, 1) By default Themler exports zip files to C:\Users\[Your username on the computer]\Downloads folder. 2) Do you mean that despite purchased subscription your Themler runs as free version? Have you logged in to Themler under same account where you see your purchase on themler.io site? Gina Themler Support
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