Server is unavailable -- again

rjh760
7 Posts
rjh760 posted this 2 weeks ago

Hello. Trying to convert an Artisteer Wordpress theme to Themler from within Wordpress. Everything seems to be fine until Themler start to update the theme. I get the message "The theme is being updated", a pause, then "Server error. Server is unavailable." There is no recovery at this point. Problem is highly reproducible.

Artisteer theme was built using version 4.3.0.60928. I am using Wordpress 4.9.11. Have tried this using Firefox on a Mac, as well as Chrome on a PC, with the same result. I've tried disabling security software on both Mac and PC. Also tried disabling firewall and Cloudflare on the server. Also tried using the desktop version on a PC. None of these made any difference.

Theme contains content, if that matters.

I'm exhausted and have run out of things to try. Please advise what to do next. Thx.

Hello. Trying to convert an Artisteer Wordpress theme to Themler from within Wordpress. Everything seems to be fine until Themler start to update the theme. I get the message "The theme is being updated", a pause, then "Server error. Server is unavailable." There is no recovery at this point. Problem is highly reproducible. Artisteer theme was built using version 4.3.0.60928. I am using Wordpress 4.9.11. Have tried this using Firefox on a Mac, as well as Chrome on a PC, with the same result. I've tried disabling security software on both Mac and PC. Also tried disabling firewall and Cloudflare on the server. Also tried using the desktop version on a PC. None of these made any difference. Theme contains content, if that matters. I'm exhausted and have run out of things to try. Please advise what to do next. Thx.
Vote to pay developers attention to this features or issue.
3 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 2 weeks ago

Hello,

Could you please attach the exported theme and the original .artx project?

Sincerely,
Nettie

Hello, Could you please attach the exported theme and the original .artx project? Sincerely, Nettie
rjh760
7 Posts
rjh760 posted this 1 weeks ago

Sure; see attachments. Thank you so much.

Sure; see attachments. Thank you so much.
rjh760
7 Posts
rjh760 posted this 4 days ago

Any insights on this, Nettie? I'm anxious to get back on this project.

I put the site up with an Artisteer theme temporarily, just to get SOMETHING online. But that's not a good scheme long-term, since (1) Artisteer is no longer maintained, and (2) it doesn't run on a Mac.

Thx.

Any insights on this, Nettie? I'm anxious to get back on this project. I put the site up with an Artisteer theme temporarily, just to get SOMETHING online. But that's not a good scheme long-term, since (1) Artisteer is no longer maintained, and (2) it doesn't run on a Mac. Thx.
You must log in or register to leave comments