Cansel subscription

jamie14
13 Posts
jamie14 posted this 3 weeks ago

Hi,
I had a brain freeze and brought a subscription to Themler Pro. I was wanting a subscription to Nicepage. Am I able to change it over? I do not want to use Themler. I have tried many times and prefer the look of Nicepage as it is similar to Artisteer.

Thanks
Jamie

Hi, I had a brain freeze and brought a subscription to Themler Pro. I was wanting a subscription to Nicepage. Am I able to change it over? I do not want to use Themler. I have tried many times and prefer the look of Nicepage as it is similar to Artisteer. Thanks Jamie
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12 Comments
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Support Team
Support Team posted this 3 weeks ago

Hello,

What Nicepage subscription did you mean to order?

Sincerely,
Nettie

Hello, What Nicepage subscription did you mean to order? Sincerely, Nettie
jamie14
13 Posts
jamie14 posted this 2 weeks ago

Hi Nettie,

As it is just me the Business look to suit my needs,

Thanks
Jamie

Hi Nettie, As it is just me the Business look to suit my needs, Thanks Jamie
jamie14
13 Posts
jamie14 posted this 2 weeks ago

Hi, any progress on this? I see nicepage has a 60% discount going. Can I swap my subscription ?

Hi, any progress on this? I see nicepage has a 60% discount going. Can I swap my subscription ?
jamie14
13 Posts
jamie14 posted this 2 weeks ago

Hello,

What Nicepage subscription did you mean to order?

Sincerely,
Nettie
Please see below.

> Hello, > > What Nicepage subscription did you mean to order? > > Sincerely, > Nettie Please see below.
Support Team
Support Team posted this 2 weeks ago

Hello,

Sorry for delay. There was some price difference, as you had expired Business subscription, so the new Nicepage subscription should have been less than a year. We have discussed and decided to issue you a Nicepage Business subscription for a year, and closed Themler Pro.

Sincerely,
Nettie

Hello, Sorry for delay. There was some price difference, as you had expired Business subscription, so the new Nicepage subscription should have been less than a year. We have discussed and decided to issue you a Nicepage Business subscription for a year, and closed Themler Pro. Sincerely, Nettie
jamie14
13 Posts
jamie14 posted this 2 weeks ago

Thanks Nettie. I really appreciate this. I cannot wait to use the full version as I was a huge fan of Artisteer.

Regards
Jamie

Thanks Nettie. I really appreciate this. I cannot wait to use the full version as I was a huge fan of Artisteer. Regards Jamie
jamie14
13 Posts
jamie14 posted this 2 weeks ago

Nettie how do I activate the nicepage license? My dashboard shows no license.

So to be clear the license I just paid for Themler will be transferred to a nicepage license?

Thanks
Jamie

Nettie how do I activate the nicepage license? My dashboard shows no license. So to be clear the license I just paid for Themler will be transferred to a nicepage license? Thanks Jamie
Support Team
Support Team posted this 2 weeks ago

Hello Jamie,

Yes, exactly. You Themler subscription was closed, Nicepage Business was created. There is no need to activate it additionally, just log in to https://nicepage.com/ with the email used here.

Sincerely,
Nettie

Hello Jamie, Yes, exactly. You Themler subscription was closed, Nicepage Business was created. There is no need to activate it additionally, just log in to https://nicepage.com/ with the email used here. Sincerely, Nettie
jamie14
13 Posts
jamie14 posted this 2 weeks ago

I am confused here Nettie. Like I said above, I have just renewed my Themler license by mistake from an email with a Black Friday special.i thought it was for nicepage. I wanted to know if I could transfer that license across? I can send you the email of confirmation I got.

I am confused here Nettie. Like I said above, I have just renewed my Themler license by mistake from an email with a Black Friday special.i thought it was for nicepage. I wanted to know if I could transfer that license across? I can send you the email of confirmation I got.
jamie14
13 Posts
jamie14 posted this 2 weeks ago

I am confused here Nettie. Like I said above, I have just renewed my Themler license by mistake from an email with a Black Friday special.i thought it was for nicepage. I wanted to know if I could transfer that license across? I can send you the email of confirmation I got.

When I log off and then back onto my dashboard with this email it shows no subscriptions.

> I am confused here Nettie. Like I said above, I have just renewed my Themler license by mistake from an email with a Black Friday special.i thought it was for nicepage. I wanted to know if I could transfer that license across? I can send you the email of confirmation I got. > When I log off and then back onto my dashboard with this email it shows no subscriptions.
jamie14
13 Posts
jamie14 posted this 2 weeks ago

Hi Nettie,

I logged out and logged back in and now it is all good. Thanks.

Jamie

Hi Nettie, I logged out and logged back in and now it is all good. Thanks. Jamie
Support Team
Support Team posted this 2 weeks ago

Thanks for letting us know. Please feel free to contact us in any other case.

Sincerely,
Nettie

Thanks for letting us know. Please feel free to contact us in any other case. Sincerely, Nettie

Last edited 2 weeks ago by Support Team

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