Sorry, an error has occurred. Please clear your browser cache.

webmaster@exnet.gr
108 Posts
webmaster@exnet.gr posted this 2 weeks ago

This happens every one or two minutes and doing what suggested in other similar questions dont solve the problem. I use linux

This happens every one or two minutes and doing what suggested in other similar questions dont solve the problem. I use linux
Vote to pay developers attention to this features or issue.
3 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 2 weeks ago

Hello,

Does it happen in particular browser or everywhere?

We need to verify what you have tried so far:

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler support

Hello, Does it happen in particular browser or everywhere? We need to verify what you have tried so far: If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler support
Seppe
158 Posts
Seppe posted this 2 weeks ago

The solution for the desktop-version is only good for a couple of days.
Then it happens again.

I also found out, if you try to load/import a theme from billionthemes.com, you also get the error.

The solution for the desktop-version is only good for a couple of days. Then it happens again. I also found out, if you try to load/import a theme from billionthemes.com, you also get the error.
Support Team
Support Team posted this 2 weeks ago

Billionthemes were made with old version of Themler, they should be opened with Themler Desktop first and then updated.
As for the desktop version, try to fully re-install Themler:

  1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
  2. Uninstall Themler completely and also check the box for "Remove all CMS content".
  3. Check if the following folders are still present:
    C:\Program Files (x86)\Themler
    C:\ProgramData\Themler
  4. If they exist, remove them.
  5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
  6. Temporarily disable antivirus and firewall.
  7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.

Gina
Themler Support

Billionthemes were made with old version of Themler, they should be opened with Themler Desktop first and then updated. As for the desktop version, try to fully re-install Themler: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Gina Themler Support
You must log in or register to leave comments