Ask subscription when save theme

featherp
1 Posts
featherp posted this 02 October 2014

When I try to save the theme the program asks me to sign up otherwise you will not save me the work why?
greetings

When I try to save the theme the program asks me to sign up otherwise you will not save me the work why? greetings
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7 Comments
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Support Team posted this 03 October 2014

Hello

Please try to save theme again. It should work now.

Thank you,
Olivia

Hello Please try to save theme again. It should work now. Thank you, Olivia
drchris
2 Posts
drchris posted this 04 August 2015

I have the same problem. Downloaded today within my current Artisteer 4.3 licence and when I apply the licence key in Themler, looks fine. But when I continue with the save, i'm sent back to the "you need a licence to save" page.

Any help will be appreciated.

Chris

I have the same problem. Downloaded today within my current Artisteer 4.3 licence and when I apply the licence key in Themler, looks fine. But when I continue with the save, i'm sent back to the "you need a licence to save" page. Any help will be appreciated. Chris
Support Team
Support Team posted this 04 August 2015

Hello Chris,
I see that you extended Artisteer license. So it allows you to get Themler Business subscription for free. Open the http://themler.com/Purchase, enter your Artisteer serial number and select Themler subscription.

So you'll get Themler's subscription and you'll be able to save and download Themler themes.

Regards,
Aileen

Hello Chris, I see that you extended Artisteer license. So it allows you to get Themler Business subscription for free. Open the http://themler.com/Purchase, enter your Artisteer serial number and select Themler subscription. So you'll get Themler's subscription and you'll be able to save and download Themler themes. Regards, Aileen
natalja
1 Posts
natalja posted this 08 August 2015

Hello!
I have the same problem. And then it says that my serial number has been uset. I have done it one time, yes but the program asks again and again.
Natalja

Hello! I have the same problem. And then it says that my serial number has been uset. I have done it one time, yes but the program asks again and again. Natalja
drchris
2 Posts
drchris posted this 09 August 2015

Hello Chris,
I see that you extended Artisteer license. So it allows you to get Themler Business subscription for free. Open the http://themler.com/Purchase, enter your Artisteer serial number and select Themler subscription.

So you'll get Themler's subscription and you'll be able to save and download Themler themes.

Regards,
Aileen

Yep, that was the problem. Thanks Aileen!

> Hello Chris, > I see that you extended Artisteer license. So it allows you to get Themler Business subscription for free. Open the http://themler.com/Purchase, enter your Artisteer serial number and select Themler subscription. > > So you'll get Themler's subscription and you'll be able to save and download Themler themes. > > Regards, > Aileen Yep, that was the problem. Thanks Aileen!
miscsoftcz
4 Posts
miscsoftcz posted this 09 August 2015

hello , i have the same problem, i bought the theme but when i didnot get a license number. what to do to use the theme and change it.

thenks
Makarem

hello , i have the same problem, i bought the theme but when i didnot get a license number. what to do to use the theme and change it. thenks Makarem
Support Team
Support Team posted this 10 August 2015

Natalja, please run a new private topic providing your Artisteer license key.
miscsoftcz, did you purchase a theme or subscription? If you purchased a theme from templates.themler.com, you will not get any license. You can download the theme and install it. Is it Artisteer theme, Themler theme or CMS export?

Natalja, please run a new private topic providing your Artisteer license key. miscsoftcz, did you purchase a theme or subscription? If you purchased a theme from templates.themler.com, you will not get any license. You can download the theme and install it. Is it Artisteer theme, Themler theme or CMS export?
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